Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"no brakages"
4 Stars
4 Stars
"very good care of our belongings"
I found that Conroy removals were very helpful and took very good care of our belongings, they also provided storage in the new place we are moving to.
I found that comunication between me and Carolyn was very good and she was very helpful with all the questions i had. I would highly recomend there business to anyone who is moving to a new location and also the cost was very acceptable.
Thanks Again carolyn and Conroy removals much apprciated
Regards Dale
"communication could have been better"
The only problem we really had was communication could have been better’as the move was quite stressful.The staff we dealt with however,particularly the movers were really helpful and resolved any problems quickly.Regars Jenny
3 Stars
Thank you or your service. They were here when indicated and moved boxes to where I asked them to be.
Didn't Measure Up
Lack of communication between different sections of staff meant a poor customer experience and caused concern. The packing was not completed as anticipated. Some books were very roughly packed and some furniture not protected at all which was worrying. The only good thing was the packers and drivers who were excellent but the rest left a lot to be desired. When it is your precious possessions you want to have complete confidence and we did not find Conroys measured up to that so would not use them again.
Made Our Transition Easier
What a great team, enjoyed our experience with Conway removals,everyone was so helpful,and made our transition from South Island to North Island so much easier.
Thankyou.
Conway Removals
5 Stars
5 Stars
"fast, efficient and very accommodating"
The 3 gentleman who moved me were awesome....fast, efficient and very accommodating. They deserve a bonus!!
"disregarded instructions"
The packers left two drawers and a cupboard and we only noticed at the last minute.
The shifters were warned many times about the narrow stairs and agreed to move the bigger pieces out the window (as discussed with Derek and put into the quote). We paid extra to have two additional people to help with lowering things down from the upstairs window. However, they disregarded instructions, carried most things down the stairs (despite repeated warnings) and left two large marks on the wallpaper, as well as a hole in the wall. THey then tried to cover this up with tape and failed to notify me/admit it had happened. I found this unacceptable.
Derek has agreed that the hole/marks will be fixed, but for us it was disappointing to have this obvious damage when I had spent so much time cleaning the house and making sure it looked nice for the new owners.
Mike and his crews were exellent , handled things with care and no brakages .