Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"no hitches in a smooth move"
Comprehensive Quote
Your quote was comprehensive, the service was good, the workers cheerful and co-operative. I enjoyed having them shift me.
There was some minor damge to a sliding door but it was quickly rectified and I appreciated the prompt service with this.
"first rate from start to finish"
Absolutely first rate from start to finish. It s hard to get good customer service these days. Conroy Removals are certainly great at what they do. They were friendly, kept me in the loop everystep of the way and my shipment landed at my destination exactly when they said it would. I was honestly surprised at just how food they were. 10 out of 10.
"very pleasant to deal"
My two burly men worked very hard. Were very pleasant to deal with and nothing was a problem. There were a couple of items that got soiled, broken or scrapped which was a little disappointing but I accept that these things happen during a house move.
5 Stars
"Surprised at lack of protection/packaging"
Good communication re delivery & slight delay; effective & cheerful delivery. Surprised at lack of protection/packaging of furniture & appliances for up to 6 months storage-resultant dents, scuffs, marks & damage bore this out. Resultant not our problem response disappointing
"Fantastic service from start to finish"
Fantastic service from start to finish. Very professional. The packers who came on the day to pack our stuff were friendly and professional. Worked swiftly and had great communication throughout.The communication via email was excellent so we knew exactly what was happening while you shipped our precious home in boxes to NZ.Any questions or concerns we had were answered quickly so we had assurance and peace of mind.The day arrived for our stuff to be delivered and the guys were awesome. Again friendly, told me exactly what was happening and treated our belongings with respect. Thank you so much! We have already recommended you to one of our friends moving to NZ also and will use you again for any future moves. The whole process was easy! Thank you.
"Extremely helpful and supportive"
Extremely helpful and supportive in giving us the easiest and cheapest options to transport our belongings. Gave us information and options before our belongs made it to customs to ensure we were not fined or in the position to loose and goods.
"Generally pretty happy with the service provided"
Generally pretty happy with the service provided. The one concern with communication is that I was told that I'd be informed once the Quarantine period was over and then when delivery would occur after that, however I was never informed of when our shipment was cleared by Quarantine and our shipment just turned up one day. It would have been nice to have been kept better informed about where the shipment was in the Quarantine process, to be better prepared for the delivery.
4 Stars
5 Stars
"kept informed evrey step of the way"
Fantastic service! Monica was so helpful & deliveryman Steve was excellent! We were kept informed evrey step of the way & all info was accurate & timely. Very impressed!
Apart from one or two boxes placed in the wrong rooms, no hitches in a smooth move. Good communication much appreciated.