Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
Booked for 8.00am Saturday did not arrive till 9.30am I did get a phone from Paul advising that his team would be late and apologised and said they had been trying to find ramp for truck.
When the team arrived they did not have a ramp and I said to them there was a Piano to be moved and I had advised the office when making booking this was not on there notes
they then made contact with someone and made arrangements for another team to come and pick up the Piano a table tennis table and a swing set which I was happy with but the problem then was they turned up without the swing set as there truck was smaller than the other truck and it would not fit that team said to me oh well sorry you will have to make your own arrangements to pick up the swing set
If the communication between the office and the site staff was better there would not had been a problem
a positive however was the two site staff were very good but without that ramp and the right equipment it made the job harder
they did not receive that info
Prompt quoting and response to to queries, lovely staff on ground/delivery also :)
There was damage to my fridge. There initially was not enough staff to lift heavy items up stairs. No trolleys either.
A big thank you to the team who moved (and packed) my house ... you all did an amazing job (this includes admin and movers)...
In particular, I really appreciate the very kind and helpful efforts of Gary and Leon... I note that the access/drive at my new house is incredibly steep - it was rather a challenge - but these guys were brilliant.
Awesome took care of everything from start to end would definitely suggest to friends and family
Very professional service. The two guys that loaded the truck were great and our things arrived at the destination with no problems.
all the team i had dealings with presented and actedin te the most proffessional manner were cooperitaive and efficient making the move easy and hassel free
yau are lucky to have such a happy and hard working crew
thank you
David Osten
This is the second time I have used Conroys and I was disappointed in the communication when I had problems regarding the online acceptance formand also when the driver was arriving in Motueka, I ended up having to contact the company to find out what was happening. The boys that packed were very nice but I am at the other end now and things I needed where I am staying are not here so not sure where it went wrong, I am going to check the storage shed today to see if the guys unloading put the boxes for York street in there, they were trying to unload so fast they were not looking at the labels, if they were running behind schedule it was not my problem and my property should still have been treated with respect. One of the guys unloading was very rough, I was not impressed with him at all.