Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe used Conroy around 13 months ago to move us to Lyttelton and were happy with the result so booked again.
We were surprised to learn you sent a huge truck for our hill move, last time you sent a smaller truck that could park on our driveway. The truck sent increased the distance to move each item and blocked part of the hill road.
The driver informed us on arrival he had requested a different hill team. He acknowledged the team sent were not hill fit. The team worked hard and were very friendly but it was clear they struggled physically with this move.
Would you have sent this team if on an agreed rate? I don’t think so and believe it unethical to have sent a team who were not fit for purpose.
My car was delivered damaged and yet I was declined my claim which I paid insurance for. Conroys took no responsibility. Absolutely appalling and disgusting service.
The staff at both ends were great to deal with and on the whole, look care with our goods. After having just spent 3 hours picking tissue paper off the soft oils on our paintings may I suggest you refrain from covering the oil paintings with this material in future.
I haven't unpacked yet but the customer service and the team that helped upload at my new home have been amazing. Very kind, efficient, polite and professional. I did have a few queries on the invoicing as i wasn't getting automated email and i was sent two invoices in error for incorrect amounts however so easily resolved with a call. Pleasant to deal with.
Conroy where absolutely amazing. Very fast at getting back to us , with a quote. They didn’t break anything, except for a orchid ( will grow back ) . Have used you guys before and will definitely use Conroy again . Thank you.
I was really impressed with the two men. They were on time, friendly and got in and did what they needed too. The unpacking was about rough and unfortunately my leather couch took the brunt of it. The leather is scuffed and torn in a small patch which would have been avoided if they took care coming up the steps into the house.
So that is disappointing for me but otherwise they did a good job
I requested the movers to use the blanket I supplied to protect the timber floors when moving heavy cabinetry - unfortunately they did not do this and now the floors have deep big dents and scratches and are in need of repairs. Not happy.