Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHave recomended to others already, as we are a labour hire company its really nce to see workers enjoying work
Great communication once our shipment arrived into the country
The communication and service was excellent from the outset. I would especially like to commend the two guys who delivered the goods. The were super obliging, polite but humorous. They certainly did a full days work with my load. I will also be writing to Simon Celestine from AGS Four Winds and passing on my satisfaction with Conroy to him.
The administration side of the move was great; efficient and good communication. However I was disappointed with the care taken with our items on delivery. The ends of all matresses were filthy, indicating that they had not been wrapped, as promised in our contract, but stacked on the dirty floor of the truck. On delivery I observed one of our wooden dining chairs dropped causing a large chip and scratches. Next a concrete tile carried on a trolley tipped off and crashed into a rattan outdoor chair causing damage to this also. Both these happened simply out of lack of care.
Thank you for your awesome service. Communication & regular updates were greatly appreciated. Prompt and friendly pick up & delivery staff. The whole process from made so much easier by your staff from both Brisbane (Australia) and Napier (New Zealand). Kia Ora rā!!
Conroys offered a prompt reply and assistance at booking. Extending my storage period was accepted promptly and great communicatiion. Friendly, helpful staff for the moving in and out. A great service all round.
We were very impressed with Chris and Dave who did our move. They were quick, friendly and very efficient.
We would recommend Conroys to anyone shifting house. Thanks Peter Hollis
Conroys moved us out of our four-bedroom home where we had lived for over 20 years, held our stuff over a long weekend and then delivered to our new home. We were hugely impressed with their efficiency, attitude and general all-round performance, which resulted in a stress-free move and no breakages! Grateful thanks to all involved.
Your truck driver Mike was an awesome driver , very trustworthy. Excellent reader with nothing broken. Very happy.
We found the team very slow, cant argue they were doing a good job at packing etc, but there was a lack of urgeny - 0ver 9 hours and the properties were only 7 minutes travel apart.
Considering we shifted the majority of cartoned product ourselves it would have been an even longer day had the truck been required to carry these as well.
We sensed that placing our furniture in the garage was the easy option rather than the house itself, but note that were working around carpet layers etc.so some extra distance walking product in was challenging, I believe our direction on what to do was clear.
Thanks John & Jill