Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersLynn douglas was terrific, all along the way. Clear explanation of the processes, tracking the shipment, and made the paperwork easy when it could have been a headache. Helped us fill in the forms etc. Excellent communication throughout this difficult Lockdown period. And made sure we were looked after immediately when Conroy was allowed to get back to work. We got our delivery on the first day of level 3! Delivery scheduler Peter had humour and wit and kept things light and pleasant while trying to accom modate our delivery with the highest priority. Think Conroy has a good people working for them. Delivery team - 4 fun tough guys that carry very heavy boxes with apparent ease, were patient and worked well as a team. Dont know how many times they had to walk upstairs with those heavy boxes full of books!! We were very happy to see them, and they seemed happy to be back to work. Their team leader Tony was great - knew the best easiest way to set up and organise the men, to make it the most efficient (eg, walked the team thru the house /garage/guesthouse so everyone knew which room was which, before starting). So yes, I would wholeheartedly recommend Conroy Removals, and would look to use them again for my next move.
Outstanding service from both Australia and NZ staff. The communication, price, friendly efficient staff, fast and careful shipping and I highly recommend. I was recommended by someone to use Conroys and I can see why. You guys did a top job.
My initial quote said a transit time of 7-9 weeks. I have just received my shipment 16 weeks after it was packed in Auckland. If I had known it would be double the estimated time then I would not have shipped these items. I have had to buy things that were in the shipment that I urgently needed for work that started at the beginning of April (12 weeks after my shipment was collected, which I thought was ample time). Poor communication and updates about the status of my shipment. Extrememly inflexible with delivery date - I had to take a morning off work to be present for delivery as I was told that you were not able to say when a delivery could next be rescheduled (could be over a week). With taking time off work and purchasing items I was waiting for has cost about $1000.
Due to my change of plans, - Conroys just fitted in and were able to have someone come around the same day and give me a quote.
Packers were wonderful and just powered into their job and I was able to have a couple of boxes and piece of furniture added into the consignment a week later. without any issues. A great experience
I am still missing a box and have had no contact about it. I was told by the removlists who dropped the shipping off that someone would be in touch regarding the missing box but I have heard nothing.
Excellent service from the beginning to the end. Professional and helpful people along the way from New Zealand to the destination in the Netherlands. I recommend Conroy Removals as a great and safe way to transport your personal belongings.
The paper work nz side was a tad shabby the documents were not the right ones to complete the customs control in oz which was a pain in the butt and of corse an extra cost
Great service, kept us up to date with the progress of our shipment. Delivery people were very friendly. I had no damages to my goods, a slight dent in one box, but the goods were fine. I would definitely recommend using their services. Thank you.