Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEverything went well from pickup to delivery. I realise with Coronavirus that things have been hectic but my comments below are FYI.
Despite filling my home delivery address into several different forms the driver was given our second address for our storage container. Thankfully he called in advance.
We only found out on the day the driver was already in Central Otago that our delivery was happening so a bit of advance notice would have been good. I was told the week before I would be advised when the load was at the depot and ready to be transported.
The Conroy team from both ends were easy to work with and approachable.
Throughout the whole relocation process Conroy's have been a pleasure to deal with. Their quote was highly competitive, their relocation team were incredibly obliging and efficient. The removal guys were prompt, thorough, accomodating and efficient.
The service was very good .The two guys very efficient friendly and helpful.
i will be in touch soon to get the carton refuse picked up
Regards
John Morgan
Conroys were brilliant they kept me updated every step of the way which was hugely satisfying. They were very professional especially during the lockdown
Tricky pack ,managed cheerfully and well.
Moved from Perth to Gisborne NZ. Our container arrived few days before lockdown level 4 but Monica and the team in Napier kept us in the loop and as soon as we were in level 3our contents was on its way to Gisborne. Staff at both ends were great to deal with. Efficient and safe. Would use again and definitely recommend.
I would like to explain my feedback. As far as communication and help with Sophie and all other staff I dealt with it was outstanding however :
after finally getting unpacked there are a number of things missing
1 new bar stool still in box ( 1 of a matching pair )
1 small glass stand alone shelf unit
1 large green wheelie bin fill of gardening tools etc
1 wheelbarrow
1 ladder
1 soft bag fill of cushions and electric blanket
i had high hopes after following through on a recommendation to be so angry now. I had passed on your name and the Australian company involved in my move to be a number of Kiwis moving home including my own daughter. I am very embarrassed to now have to pass on my opologies for stealing them wrong
Thank you very much
There was so many companies around and was a hard decision but totally pleased we went with Conroys, couldn't fault them at all. Everyone was helpful and friendly who we dealt with. Totally recommend them
All in all I was very happy with the service. But packers took 5 hours to pack and didnt seem to be in too much of a hurry but stacked it well and were nice and friendly.
Truck got stuck in our gateway and one side of the gate came off but they sorted it and fixed the gate.
Some extra guys came to help unpack at the new house and one in particular seemed much more focused on moving a bit quicker which was great.
Did really well put everything in the rooms they were asked to. Bought them pizza afterwards so hope they enjoyed that.
Unfortunately some things got marked and broken. The wheels for my study drawers, 3 were broken and smashed they said it would have been the weight of everything on top of it. My tv cabinet for the lounge has a deep groove in it and also quite upsettingly my dressing table has been terribly damaged and marked on one end on the top of the drawers. So a bit upset about that.