Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was disappointed when arriving in Hastings to find that three ceramic handles had been broken of my chest of drawers, was told they had broken just one, still can't put up our slat bed as the packers have lost 10 out of the 12 pins needed to construct it. I would recommend Conroys, but packers, (not the ladies) the two guys loading the truck needed to be a bit more careful of customers property. This is the first time I have had this sort of problem, you have been very good in the past and your price for the shift was very good. Please try to find the bed pins or it will have to be an insurance claim for a new bed, unable to put it together without them.
Very efficient company.
The man packing in Wellington was a really nice and outgoing person. We remembered him from our previous relocation (he is Australian even if was working in Wellington).
The team in Australia from Aussie movers where really nice and efficient; they have been fast (they also were Australians). You got 3 starts instead than 0 only because of the great team.
It is you as Kiwi company non working well. You did not provide bubbles to pack my cristals and fragile porcellaines. You provided paper only to your team. You knew that I was not allowed to pack because of quarantine restrictions. You made an inspection on my household before making a quote, and you knew there were fragile items requiring bubbles. Obviously most of the fragile stuff got broken. You managed to ruin 4 different sets. It is not fault of the team because they would have used bubles if you had provided any. I will use you again only if I have to transport NOT fragile things and you are extremely cheaper than competitors . But I do not take the responsability of raccomending you to somebodyelse.
From my point of view, you decided to save money not providing bubbles even if you knew most of the fragile staff would have gotten brokeen.
Also, there is a small garden table wich is still missing. Can you tell me where is it?
Regards, Debora and Marco
Easy to deal with from beginning to end.
We were very satisfied with the entire experience, particularly in the difficult time for all, following Level 3 Lockdown and moving into Level 2. Nathan was particularly obliging, Kirsty very pleasant to deal with and on the morning of the move, Paul and Brendon arrived just prior to the appointed time, both were obliging and very pleasant. They worked very efficiently and we will definitely not hesitate to be in touch for any future removal work. Thank you all !!!
Quick, efficient, and punctual. Steve and the other guys did a great job of packaging and transporting my things safely to my new home.
Absolutely first class performance from everone we dealt with. Please pass on our thanks to the crew who did the move. Very good value for money. No improvement reqired, just keep on doing what you are currently doing!
Russell
Just waiting to hear back regards phone call I made 13th...truck took off with a large piece of jib board ....its part of my cutting table for work...I do need it please.
They were excellent in unloading and taking the furniture in the house as well as the granny flat so no complaints from here it just that I haven't unpacked alot of stuff because my partner has passed and so I don't know if any or none of the stuff was damaged during transit from Oz to Auckland and then to here and im not sure when or if ever I'm going to unwrap her stuff but your company done an excellent job