Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersRecommend
Outside of 3 items going to Napier instead of Christchuch Everything was fine
The guys that collect the furniture and boxes were very quick and careful. Only one item got broken in the move but that doesn't matter too much.
Susan was very efficient and helpful.
Delivery was nothing like I was led to believe. When contracted with Canadian international moving company I was told that everything would be wrapped and packed in Vancouver, then unpacked and unwrapped at destination.
Not so. On arrival at new home the removal company staff placed a couple of blankets at internal garage entrance to house. They walked in and out of my home with boots on, without any regard for the carpet. They were pleasant people but not there to provide a great service to customer.
I had 132 boxes. Most with wrapping/ packing paper. Once i had emptied them it was my job to flatten boxes and place paper together, for collection from Conroys ...at a later, undetermined date. Instructions to ensure the boxes don't get wet prior to pick up.
I was not expecting this large, extra job at a time when I had many other things to attend to. Clarification at the outset would have been useful. I'm not sure how a person with limited mobility and space would have dealt with this.
Several packers were off sick so Kyle did the whole job single handedly. He worked extremely hard and knew what he was doing, Loaders on moving day were efficient too, a happy team who were approachable and helpful. A good moving experience from all angles.
Great
It was great that someone came out & checked the site & was able to give a quote early on. Special x3 staff that turned up for the move were really helpful & took all the stress out of moving that I've normally experienced
Highly recommend
Professional service with friendly and competent removal people. From booking to final payment, the process was easy with great communication. Highly recommend.
Excellent
Men on truck were excellent. Worked well as a team and easy to talk to.No problems at all.Had a bit of a problem with appointment time.Truck was booked for 11.30 am .I received a call telling me the truck would be arriving at. 8.30 am.This was fixed after a brief exchange of phone calls and the rest of the day was excellent. Well done.
Our movers were pleasant in communication and careful with our furniture. The company were good at confirming our job and from this I was confident the move would go to plan. This was an important stress reliever. My daughter recommended Conroys for their move in the NI and I am happy to recommend them.