Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy fridge foot was lost by your team which is disappointing otherwise I was very happy.
A few items damaged, minorly but quite a few.. seemingly just dropped items or crushed when specifically marked and wrapped with fragile tape. Little fridge door dents is a no no.. This in part could have been due to the rush at the end of the day with staff having to unload in the dark down steps without adequate lighting using phones to light the way and also 'a lot' more packaging required on our behalf. I had asked if they would have preferred to work in the morning and was declined. In saying that, every single person we dealt with was amazing, courteous and all worked extraordinarily hard to get the job done for us! Pack items as if your life depended on it is all I can say. Stuff happens!
Can do attitude, courteous and efficient.
Thank you for a great move. It all went very well apart from the boys being late on the Wednesday which resulted in our buyer's truck and buyer waiting at the gate and consequently got pushed out by the real estate agent. Apart from this hiccup everything else went extremely well. We have had only one breakage so feel that is acceptable. I would like to shout out to the boys - they were polite, friendly and extremely hard working. The office staff Jo and Cam were 'onto it' and kept me up to date with times etc before the move. All in all a really good outcome and I have already recommended to my vendor that they use Conroys for their move once their property has settled.
I felt really sorry for the guys who delivered our furniture in Wellington – they got to our place at 8.30pm on a Friday night. They were in good spirits and did a good job, but they were obviously overbooked for the day. I hope they get overtime for that :)
Other than that, everything has been awesome. The guys who packed and moved us in Australia packed everything really, really well. Communication was great, it was just those poor guys on Friday. I understand about trying to keep all the clients happy, but please take care of your workers.
Daniel and Neal did an awesome job to move us during Covid Level 3. Very pleased with the service
Conroys were very efficient. The guys were friendly, polite and we just stood back in amazement at how these guys worked. Being a bit older we were so grateful that they placed all our furniture where we wanted and boxes in places that made it easy to unpack. The guys that loaded the truck loaded it well and looked after our gear. Thank you for helping make our shift easier.