Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThere was some confusion with the packers team over whether they were doing a full pack. However they resolved this quickly, professionally, and pleasantly, so we felt very supported.
Excellent
After my initial move in March being disrupted by the sudden lockdown 2 days prior, Daniel and company from Tauranga went above and beyond for me(78yrs old) to get me relocated to Christchurc as soon as I was able to move after the lockdown.
There was confusion over delivery time, our email we received said the goods would be delivered same day, when asked about what time to expect them in Bay View the guys never said they weren't delivering that day. I finished work earlier so I could be here, they never arrived! I waited all day at home the next day for them or a call from Conroy's that didn't come until late afternoon and delivery wasn't until early evening.
i think better communication would help greatly, save a lot of waiting around.
hi There
We think you know how we feel about our experience so no need to say again. -the many emails and upset over costs is evident and the time delays that went on between conversations etcetcetc- what was said and written down didnt equal each other- next time we will email to record the verbal conversation- end of issue- we can't sort anything with staff that left your business-
one problem you all have is hiding behind a screeen and email and never actually call a customer to sort anything out
the best part of the experience was dealing with Carey at the start of the deal - shes now gone,- we enjoyed the packers assistance and input, the guys doing the moving and the guys that brought our gear back from storage- great service thanks- was a pleasure.
all other involvement over email - say no more-
we are unsure if we will use the service when we move out of the ares??????? Price will be a hige consideration as the quote tomove us is extremely high- other companies quotes to move us are a lot less-
and our answers above of "no" is because there is no unsure box to tick- we possibly will use the service to move but we are unsure at this point??? We Cannot tick "yes" in case we don't.
Many thanks
Regards
Julie and Peter
Am a repeat customer
Excellent service, furniture arrived ahead of scheduled time.
I told the Real Estate agent in Masterton to recommend Conroys if she has the chance as the packers etc were excellent.
Listened to what you wanted and they knew their stuff- whcih helps when you are stressed out!
Nice to find at the other end- just as good- very very pleased.
My tv has no power, there for it has been damage.