Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWas nice to see the same smily happy faces again (had the same guys that moved us from old place ) very efficient nothing to small or 2 big if we asked then to put some in shed great job guys .
Great service and you are kept well informed, easy to contact and have all questions answered. Would definitely be my 1st choice
Unfortunately the big truck turned up after I had requested the smaller truck (I requested a small truck because of the tight driveway and small house lot) The big truck could not fit all the way down the ROW or down the driveway which meant we had to block the ROW and lug everything down the to the truck. Me and my elderly parents moved alot of the house, so we didnt hold up the ROW for too long, which was what i was trying to avoid by hiring movers. We didn’t even half fill the big truck, so it was an overkill and added extra work and time into the move that could of been avoided.
The guys were great, polite and helpful - their service was faultless and they did the best they could with the situation the were put in.
I also had to phone at 1pm to check that they were coming / on their way as i hadnt had any confirmation of them leaving depot.
I have to say the three guys that help me move, were absolutely brilliant. Very polite, worked awesomely as a team, fun attitude and got the job done without a single scratch or ding. I'd recommend Conroy to anyone but I'd tell them to request Cameron, Luke and Pablo if possible.
Look after those guys for how hard they work and being such a good representative face of the company.
Its hard to find good staff.
Thanks
Initial sales experience was very good. But collection and tracking of goods was terrible. Unable to get any updates from Akl dispatch, phones never answered, call backs didnt happen. Took over 2 weeks for the doors to be collected, and probably only because I kept calling. Once they reached Chch it was all good again - good communuication, helpful, delivered as promised. But the massive delay has affected the project these were for and not happy.
Another effortless successful movement of large and
fragile items
Amazing team, extremely enthusiastic and efficient . Very thorough and careful with all fragile things. Highly recommend.
The guys were really good but two was not enough to do the job they were exhauseted at the end of the two days and there was alot of damage to our furniture and items as a result.
Your telephone setup is frustrating. It would be good to have a direct cellphone number for the local person who becomes the first point of contact
Quick, easy and cost effective
We felt a bit let down at not being told that there would be a 3 month delay between our goods being picked up and being shipped. We expected that shipment would have been scheduled within a few weeks of pickup, not months. This meant that there was a even further delay as we encountered the global pandemic - which obviously couldn't be helped. It's been 6 months since we had our goods picked up in NZ and we are still waiting.