Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent
Only one query - in the package labeled 'sharp kives' my Victorinox chef's knife is missing - it was with all the others in the top drawer on the right of the hob, could you find out why it's not here at my new place please?
After I paid the invoice (on a Friday) I was advised that the shipper would be called on the following Monday to arrange a pickup day. No-one had called by Friday (4 days later) and I followed up with Conroy's, who promised to call them the same day. No-one called on the Friday and I needed to follow up with Conroys again on the following Monday to request the shipper to be contacted.
Everybody from the office staff to the packers to the movers made the process really easy. The staff were very friendly and helpful.
My wife and I were really impressed with the overall service, thanks.
Although the truck was almost 2 hours late (booking was for 12 and they arrived just before 2), these guys were fabulous - friendly, polite, funny and fast. The move from one house to the next was done in 1.5 hours - super quick! Just think the despatch system/communication needs to be tweaked, as it did give me some stress when the truck was so late - and moving houses is pretty stressful anyway.
Could not be more pleased they were excellent in every way THANK YOU
Terry Manning
Leon and Mitchell were outstanding workers. They were polite, considerate and always consulted with us before doing anything.
Our furniture arrived in excellent condition and they willingly helped us assemble beds and put the pieces of furniture in the right place. I think Conroys are lucky to have such hard workers who are also very cheerful characters.
The truck arrived on time at both destinations.
The office staff and logistics were also very efficient.
Thank you for making the moving process less stressful.
Fantastic crew we had. Good banter, on time and handled things perfect. Well done!
Both members were professional and courteous and nothing was an issue. There was no standing around they got on with the job swiftly and safely. Really impressed.
A couple of my items were damaged in the processs. One been a very expensive tv cabinet .It is proving really difficult to get the items replaced as they are unrepairable. As your company damaged the items I feel they should assist in sourcing places to repair items or if unrepairable just replace. Communication to the lead up of pick wasn't great and I had to email again after paying for the invoice to find out an approx time it would be picked up to arrange some to be home. The guys on pick up and delivery were great at communicating on the day.
I believe the care of peoples items and furniture needs improvement. As not consistent . The young guy who helped deliver my stuff hit my tv cabinet twice into the brick wall outside while trying to get it inside he apologised and I get accidents happen but still makes it hard seeing it happen twice.
cost wise for getting stuff moved was great and would use conroys again if the price is right but I believe care of items need to take more of a priority.