Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy experience with Conroy Removals was professional and stress-free from start to finish. The removal men were amazing. So thorough and accommodating. Nothing was too much trouble. I definitely recommend Conroy Removals and I would not hesitate to use them in the future.
Second time we have used. Guys were great. Especially Lester- loved how he was teaching his sons how to lift everything correctly. Great mentor and patient person! His boys were very polite. would definitely use again (though hope won't have to move for a very long time!) :)
Hi there,
A difficult move into an apartment with smaller than usual lifts. The removal went to plan with good communication from Conroy's staff who accommodated a quick move at short notice at a busy time of the year. There was also a change of delivery date due to a change to an earlier settlement date and this was also accommodated.
The only feedback to removal staff was that we had to request that the guy operating a removal hand trolley put something between the piece of furniture and the trolley to stop damage and also to place the rear side of the piece of furniture to the hand trolley-- perhaps this goes back to initial training. The guys worked hard and it was a difficult move into an apartment on a hot and humid day.
Many thanks Conroy's .
Moved from Tauranga to Akl, then Akl to Akl.
last move was superb! Arrived on time, worked efficiently and effectively, quickly and courtesly. Strong active team. Well lead. Cannot speak highly enough of the team. Now in "our" lifestyle resort I watch incoming neighbours struggle with their shift, not us.
Prompt, efficient and safe transportation of our goods at reasonable cost. Great service.
both our new couches left with black marks on them in highly visible areas...potentially the trolley tires running into them? very unhappy. On an hourly rate and they guys spent quite some time sitting down in truck and driver really was only interested in chatting rather than loading/unloading.
We recently used NZ Movers to move from Auckland and had they had a truck available on the day we would have gone there as they were unbeliveably good in comparison to our experience with Conroys.
great service in a cost effective way.
The delivery was delayed from Friday noon to next day, Saturday. When I called Nick, Auckland manager. He offered to stay at a hotel for the night, which we really appreciated. The following morning our stuff were delivered but our TV stand came broken. I emailed the photo to Nick but no response. I called Nick about the reimbursement for the night at a hotel he told me it will be organised. It is yet to be done.
When I mentioned the broken TV stand he told me he will email me the claim form which was not followed yet. What I need is action not promise. I have used Conroy before and that is why I came back. However depending on whether Nick follows up what he told me I could be a life time customer or someone who will share bad experiences with everyone he knows. Thanks Simon
all Conroy's staff plesant and helpful to deal with
Very impressed with the efficiency of the packing, and positive attitude throughout.
Good job on both ends of the move.
Missing one piece of art and 1 night stand. Assuming it is still in NZ. Could have been shifted to our place at Ocean Beach. We were not in country to take part in the NZ portion of the move.