Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersSome boxes were not labelled in detail so not sure wherewhat room they came from. ie Cabinet contents) apartment or garage)
Quote had TV boxes for the TV's but they were just wrapped in bubble wrap. One TV had a damaged base at destination. TV will be wall mounted at new destination.
Overall the company was very fexible and efficient. Great move.
I was disappointed that Steve's meticulous care to put my belongings in order on the truck leaving Blenheim, ie house to house; storage to storage, were in complete disarray when offloaded here in Raumati South. As a result, much of what I need is now in storage in Paraparaumu. What I have opened includes many breakages ie two antique lamps destroyed, crystal glasses smashed, plates broken etc. I felt my wording 'Fragile' on a number of boxes was not observed in the handling of the boxes. The stacking in the storage unit is excellent but too big a job to go through it all again, at least for now.
At all stages of our move from Hawkes Bay to Wellington we could not fault Conroys..the administration staff in Napier were always helpful and responsive and everything was organized efficiently..the packers were polite and efficient and took all the stress out of packing the fragiles, moving out and moving in days were handled by amazing crews of workmen who did the job efficiently, respectfully and with smiles ..a pleasure to work with at both ends of the move..we have no hesitation in recommending Conroy Removals for a professional and reliable move.
The service in Australia was good, friendly and efficient. I did have to do the Web forms about 5 times though, but that wasn't a huge issue. My furniture arrived, and I got contacted about delivery quickly and the date was flexible, which was good. On the day the furniture was quite late and didn't arrive until 4:30 pm, with one guy in the truck. He said more were coming but only one other arrived after we had finished most of the unpacking. My bed was left dismantled, when I was putting it up one bolts had been shredded so I couldn't use it, and my fridge has a dent on each size. Everyone was friendly and pleasant to deal with though.. And mostly the process was made smooth, which is why I would reccoment cinoys to others
Have had some items broken but was not contacted at all about them. Even the drivers knew but didn't say.
Would have been much appreciative if I had an update from them.
An excellent team effort from initial quotqtion to removal of used cartons after the move. Thank yoyu all.
Everything was great....everyone we dealt with was friendly and helpful and everything happened about as we expected. Thanks for a reasonably stress free move!!
The guys were late turning up but they were extremely fast and we left on time.
The service was fabulous and your staff are absolutely lovely - HOWEVER the truck was 4 hours late on uplift day and the stress that caused was rather huge. Our cleaners arrived before the truck even turned up. But your crew made up for it but helping and then delivery on Saturday was awesome.
50/50 feedback. Pick and delivery were amazing. The commutation in between was a bit off. Understandable COVID delayed a lot but there was not a lot of detailed information in between unless we contacted.