Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAbsolutely disgusted
Poor communication. Rude staff. Struggled to get a response
Every piece of furniture moved was damaged
Will not recommend conroy's to ANYONE !!
Very happy with the 2 movers when they delivered our plants and pots , lots of them .
Very happy customer :-)
Pack up and delivery was excellent, as was customers service, particularly as we had to rearrange delivery at the last minute due to unforseen circumstances.
The fee for delivery (out of storage and delivery to new address came as a surprise to me as it was not explicit in the quote.
Arranging the delivery was relatively easy and the delivery driver was amazing (in terms of his backing skills and helping out getting the boxes off the truck and up the path). One box is missing and it took some pushing and our escalation to Conroy management before they would confirm the problem had been at their end. A big thanks to Warwick Woodley for investigating, locating the box and getting it back to us.
The 3 guys that delivered my house lot were extremely efficent, polite and respectful, as well as amazing, incredibly the driver managed to back the truck down the driveway which is a very very narrow drive. Qudos to him. I wouldn't hesitate to recommend Conroys and their team for your next move.
Conroy removals was recommended to us and I would recommend them to others because they are competitively priced and do their best to meet their customers needs.
Good experience and I recommend them.
Your packing staff have to be commended for an outstanding job.
The final form you sign needs to be updated. Wasn't too happy about signing a form to say everything has been unpacked, checked and rubbish removed. No one is going to unpack everything while the delivery guys are waiting, so we shouldn't have to sign off saying we have.
Other than that the whole process and service was very good! Was very delayed but we will blame covid for that :)
Polite and friendly but very clumsy. Did not not cover my mattress (that was in the quote), dragged and scuffed items and then dropped several light-weight items, damaging them. I made the job as easy as I could by moving nearly everything into the garage but they cut corners to make the job even quicker. The driver who worked both shifts was good and kindly connected my washing machine for me. The other two need to take more care. Lack of communication on moving in day meant the drivers had a long wait as they called when they had arrived in the area and I had barely left Auckland as I was waiting for the call from the lawyer. I have used Conroys previously and thought the service was great but will not use again now. Overpriced for the service received. No complaints for administration.
Excellent communication at all times. Well packed and delivered. One item missed delivery but quickly found and personally delivered.