Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHi Conroys
We recently sent 4 large items (bookcase, fridge, lazyboy & double bed) from new Plymouth to our daughter in Wellington.
This week the items arrived. The lazyboy is missing or sent to another house, the leg on the fridge has disappeared and brackets in the bookcase are missing.
That 3/4 items are missing or damaged is disappointing.
Would like to use Conroys again but would need these things sorted.
Regards Lynda
From start to finish, Conroy listened to us and delivered. Great communication, no gimmicks, no BS, just straight forward honest service.
All your staff that we dealt with were brilliant - the packers & the removal team (especially Alfie) did a wonderful job - would totally recommend you!
Your company is brilliant, your staff are outstanding.
Our removal went like clockwork, and the rate charged was as quoted and excellent value.
No damage was incurred to our goods.
We can't praise you enough.
Thank you so much
regards Sue
We can't comment on your - "Where can we improve" question as you tick all the boxes
Awesome Team and both ends of Auckland and Napier.
Made everything super easy. Lovely bunch of people to be around.
We used Conroys for our previous shift, had excellent service, and did not hesitate to use them again for our recent shift.
Sloane and his team did a great job packing and transporting our household.
The three guys you sent to my place, Lucas, max, and the one whose name I forget, were utterly amazing. So well mannered, enthusiastic, fast, upbeat, and generally amazing. If you're not thinking about giving them a raise you're crazy. All three are a total asset to your business and you should be doing everything you can to make sure they never leave! They're a great team and I was impressed at every turn. Thank you for sending the A-team.
Thought having to pay for cartons , many of them second hand was ott . Weve shifted household goods with Conroy many times , always returned cartons .We also paid for goods to be stored in Chch , presume they spent a month in container on wharf in Wellington . Our insurance company also thought our goods in storage facility in Chch .mitigating factor Covid. We think that some form of recompense is necessary . Eventual delivery very good .
Sadly an appalling experience - large move over 3 days - only one constant person; packing was shocking with clothes sort of folded into boxes, with other packed items; many items left behind ; delivery many boxes upside down; no response to phone calls after items noted missing; call was early evening Friday after truck left apparantly having packed and delivered everything - rang three different contacts whom I had dealt with previously; no response from anyone until 10.30am following Monday; many items left at old house until Wednesday 13th: items noted missing; apologies but little else; spoke with GM on Monday 11 - have called again Wednesday 20 April, still awaiting response - more items noted missing - sugggest broken as glassware - vases etc. A very expensive move that was shockingly bad. I would never recommend Conroys.