Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI am happy with the service
Moved from Australia (Canberra) to New Zealand, our Furniture was sent through to Christchurch and then on to Timaru. It just about arrived before we did.
Very efficient and would highly recommend.
Anyone moving from Australia to New Zealand I would highly recommend these guys. Our Furniture left Canberra and arrived in Christchurch just about before we did, and then on to Timaru very efficient company.
Very impressed with the service & the time of delivery from Canberra to Timaru
Found the documentation process a bit clunky but serice managers readily available and helpful.
Your team were very professional in every stage of the move
By far one of the best removal service that i have used. Conroy services made sure that they were there from start to finish.
Excellent service, would highly recommend.
when dealing with conroy is australia everything was fantastic and effience with constant open lines of communcation but once our stuff arrived in new zealand it said ready for delivery with no contact for a week and a half so i followed up to which they said yes they were still going to deliver it another week later no contact so i phoned again and that day they had to assign someone to find our stuff at the depot and get it delivered - when it was delivered they forgot a box containing our 55inch tv, dumped everything without even mentioning unpacking or rubbish disposal and it wasn't until after our tv was redelivered that i realised they were meant to unpack and dispose of rubbish by then i had done it all and it was to late so again they had to come back and pick it up everything seemed so sloppy and unorganised i defienetly would not reccomend to anyone especially spending as much money as we did we'd hope atleast to have all our stuff delivered in an effiencient and correct manner
A great job well done with friendly service--Overall happy with the outcome considering the weather conditions at the time of loading.
Overall we were satisfied with our move with Conroys. The areas that let them down were:
The delivery in Wellington - the guys were friendly but they were pretty rough on our gear.
We had a numbered lock put on our container for security purposes (due to have gear go missing in past moves) on arrival at destination the lock had already been removed. When i queried this I was told it was removed in the yard so a trolly could be put in with our load. The correct procedure is to open the container in front of the customer. So was pretty disappointed.
To date we have noticed a sack barrow missing from our move, but have not had a reply to our email regarding this.
Conroys were great at accommodating our move at short notice and we were really happy with the initial service and contact in the nelson office.