Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOverall I found Conroys good to deal with however after unpacking all our boxes we are still missing 2 flat black boxes of screwdrivers. Our wall unit had to be moved in 2 pieces but ironically the movers didn't have any screwdrivers to put it back together again (never did we at the time). Plastic was left on everything, not sure if this is usually removed? and we haven't signed anything off when movers left.
Multiple broken items, missing a whole package, no follow up customer service.
Communication in NZ was good but since it was handed over to perth was very lacking, didn't even know our goods were here until a third party carrier called to deliver them
I can only speak highly of Conroy removals. Special call out to Susan West. Her helpfulness and immediate responses even to the nanny questions was superb. The unloading went really well, we only need to send back a few cardboard boxes and we are all done. Thank you so very much for an incredible service, particularly the communication in times of severe supply chain disruption
Only issue was the length of time it took to cross the ditch but I image COVID to blame.
Our Conroys team was very friendly, thorough, and fast, even helping us with a tiny bit of last-minute packing. We had problems with the truck not being able to come down the driveway but the team solved it and still made our move happen in good time. At the delivery end, the team was incredibly fast and thorough - in and out in an hour! Highly recommend!
Great "can do" attitude from all staff.
So far, so good. The service in NZ was fantastic. I still havnt received anything in Australia yet. Still waiting to clear customs.
Zero communication from Palmerston North end around pickup timing.Kitset drawers damaged essentially beyond use (runners off every drawer, damaged back board, missing pieces), not the highest quality item but still seems exceptionally high level of damage. Professional uplift and dropoff once staff present, presumably an issue with offload/reload in warehouse when customer not present. wouldnt move anything fragile
Fantastic communication and advice from Vanessa and awesome guys moved us into our new home they were wonderful. Thank you so very much!
The service was very good and the rates reasonable. Staff including the guys that collected and dropped off the items were professional and decent. Keep up the good work.