Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others10 out of 10!
Service was exceptional
Conroy Removals standard of service was exceptional from throughout. They made a huge shift for us absolutely painless.
Would highly recommend Conroy :-)
Very friendly and efficient
Very friendly and efficient. Nothing was a problem, the packers did everything to make our move stress free and the movers were happy and fast.
5 Star Rating
1 Star Rating
Never again. Started breaking our belongings as they were loading the container. And everyone just passed the responsibility on with comments like "Oh they will look at it at the other end when unloading". Of course at the unloading they knew nothing about it and told us we'd have to write an email etc.
The number of items that arrived broken was extremely disheartening and shows an obvious lack of care in the job, and proves a major lack of respect for the customer.
Customer service was very good
Customer service was very good. I never received a call to organise a delivery day/time. I returned home from work to find it had been unloaded.I would have liked to have been there as I then had to go through everything to verify it was all there and then move everything to where I would have asked them to put it. Everything was in good condition and there was no damage to anything. All items were accounted for.
Very polite and respectful
During the initial set up over the phone, I just felt like my comments were not valued, even though I tried to explain clearly the level of service I required.
On the day, three men were assigned with a 40cube truck, which was overkill when two men and a smaller vehicle would have been adequate, but thankfully I was told it had no bearing on the service price.
The team that carried out the work were fantastic. Very polite and respectful. Loading took less than 20 minutes and unload was done within 30 minutes of arrival at destination. Many thanks to the team.
5 Star Rating
It would be great to give a time indication of how long things would take. Even a ballpark would be great for us to plan arrival, instead of on the day of delivery or the next day, try calling us 10 times and being unfriendly on the phone. Other than that, we had a great experience with the guy who came to deliver our belongings. So we'd definitely use your services again.
Highly recommend them to anyone planning a move
We recently moved from Auckland to Nelson with Conroy Removals and couldn't be happier with the service we received. From the initial sales consultation right through to the delivery of our household items, the entire process was smooth and stress-free.
The communication was clear and consistent, the packing was done with care, and the delivery team was professional, friendly, and incredibly efficient. Every member of the team treated our belongings with respect, and we felt confident throughout that we were in good hands.
Moving can be a daunting experience, but Conroy Removals made it so much easier for us. I highly recommend them to anyone planning a move – truly exceptional service from start to finish!
5 Star Rating
Conroy removals was great
Conroy removals was great. Very professional and the men whom pick up and deliver were friendly and helpful. As I am a person whom likes to know what is happening, Conroy was great to inform me but I needed to get in touch to find out if the removals were still on time to deliver. That was the only very small not a great issue that could improve with communication. Apart from that, thank you Conroy for your assurance.
4 Stars
Only problem I had, we were told our paintings would be boxed for extra protection as well as the bubble wrap we put them in, but they weren't.
The three guys you sent to do our move were simply amazing, they were very professional, respectful and pleasant to deal with. Please pass on our sincere thanks to them. We will certainly use Conroy next time and will make sure that everyone that we know that needs the services you provide, knows how easy you made it for us.
10 out of 10!