Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe hired 3 guys and a truck all the guys were excellent in handling our belongings and told us a couple time to let them do all the heavy lifting so we could take it easy, thanks for great service
The team did a fine job moving our goods from St Heliers to Whitford. Everyone really friendly and helpful. We raised our eyebrows at some of the packing (sturdy items packed carefully while some more fragile items not so well packed) but overall it was a great effort. Thank you Conroys!
This rating relates to return of our possessions that were in storage for about 18 months. The guys did a fine job of offloading on Monday 12th Sep, however we have already noted serious damage to various items (e.g. nearly new leather sofas have scuff marks and bad indentations/creases, ditto some leather bar stools, side of microwave badly dented, flower pot broken, glass from picture frame broken), plastic container holding precious photos badly crushed. We haven't yet opened most of the boxes so I'm worried that there will be more damage.
The biggest surpise here is that I don't think furniture was wrapped in plastic and properly protected, which seems bizarre for goods going into storage.
I have indicated above that I would still use Conroys again because this feels like an abberation based on us using services a number of times since we've been in NZ, and they have mostly been excellent. I seem to recall the packing team didn't arrive on time originally and I had to call to report my concerns. I suspect that a team was sent to do the job that was not geared to packing carefully for storage purposes.
Conroys have been quick to acknowledge our claim for the damaged goods, so I'm sure they will do their best to make things right.
Moving with Conroys was a breeze, everything from start to finish was no hassle with excellent communication and friendly staff.
Right on time for delivery to Christchurch thank you
Excellent!!
So quick and easy. Thank you
Rebecca, I finally received the furniture I sent back in April and tried to give feedback through your form but access was denied. I would like to thank you for your service - it all arrived in top notch condition despite the various handling stops along the way. Apparently the shipment arrived in early June to San Francisco but it took a long time to get out of customs and even longer to find someone to deliver - no fault of Conroy. I will happily recommend to anyone else wanting to shop internationally.Thanks again Delwyn
A good experience....the guys could not have been more helpful.
This is the second time I have used Conroy, I find their service efficent, with great communication.