Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOne of the 60 ltre plastic bins was smashed on delivery because heavy boxes were put on it.
I was recommended conroys by friends of mine who said they had a good experience so I employed them to move my stuff. They were on the ball and had a excellent experience.
Pity didn't have 3 people at loading truck end.
The team were friendly, very efficient great to deal with on the whole a very smooth move out, see you at the other end guys.
Professional team.
There was no call the day before delivery date to confirm time. Minor issue as in an email it was suggested a 8am delivery, though mentioned someone would call the day before to confirm delivery time which no one did.
My concrete chair arrived with pieces missing from the bottom I wasn't given the broken bits and was told it was like that when picked up but I have photos to prove it was in perfect condition
A number of items were significantly damaged in transit - a king bed frame had been shunted so bad that the wood had moved and draws now no longer close. Toolbench had obviously been dropped and is now unstable including being delivered without a wheel (this unit weighs 180kg so is very unsafe not to have all wheels), other items like a record player were shoved sideways in to boxes with no packing and now does not work. Smashed glass and damaged appliances and boxes completely torn open with items falling out. We now have to go through the lengthy process of an insurance claim which is not ideal. I also had to update the same details multiple times, including being contacted for an uplift when I had postponed it, phone numbers etc. Just disappointed as we picked Conroys as having a good reputation! I appreciated the initial customer service, and the updates as our items were shipped, but having so many damaged items has really put a damper on the experience.