Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was disappointed that the quote jumped up around $2000 after 30 days. Nathan Forlong did the quote by phone camera then told me he would probably come to the house and do a walk around to get a better idea. I waited and tried to contact him but couldn't . As time was getting closer to our sale date I accepted the quote but was outside the 30 days, still no word from Nathan and a higher quote which by then I had to accept. I now know that Nathan left the company. I was not happy with that outcome.
the men who moved us were amazing! I have nothing but praise for them.
Rachel Wallace was terrific, as were the two gentlemen who picked up my stuff in Auckland!
However, from the pick up, things were less terrific. Poor communication as to when things would arrive, I had taken time off work to be available so it was frustrating for me to not know what was going on. And when things arrived, many of the 'systema' type storage containers were broken and are now unusable.
Rachel Wallace was very helpful, and the two gentlemen who picked up in Auckland were great.
However, there was not a lot of accurate communication from the rest of the crew regarding when my stuff would actually arrive. I realize you have the same issues (employee sick days, etc.) as the rest of New Zealand, but it was frustrating to plan time off to be able to meet the truck, and have the truck show up at 4:30 PM two days after expected. In addition, almost every single lid on the 'systema' type plastic storage tubs was broken, so they are unusable now, and difficult to store. Not the end of the world, but frustrating to me.
My move manager Rachel was great - clear comunication, helpful, friendly.
Also the two lads in charge of my uplift were exceptional. Fast, friendly and very good at the job.
They were also fantastic with my 3 year old son who was enthusiastically trying to help but was probably more of a hindrance (!), but they still let him join in and were so kind and welcoming to him. He was chuffed
Excellent service and communication from Conroy staff.
Great service as had to coordinate move out of storage unit, which was in a different city than I was. Really easy to work with.
Thank you to the two-man that helped us move. Very professional and friendly. Hard working men. Thank you
We were a little disappointed with the service on our previous shift as the men seemed to be ina hurry and there was some minor damage to furniture.
Our request for the men to take their time and look after our furniture was heeded and no problems this time. They were very good to work with.
Great, friendly and personal service from getting the quote to packing up. Everyone I dealt with was really lovely.