Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy first concern with Contoys was the Ekaterina who was really helpful and impressed as really knowing the business of re.ovals. thank you to her for being so flexible on dates.
The packing team, lead by Sloan, was respectful of our d furniture and other treasures taking g special care to work out how to pack difficult items such as 2 large ornate urns and a 400 year old grandfather clock Similarly the unpacking team did wonders, unpacking the two containers that it took to export our stuff from Te Ika a Maui to Te Waipounamu. There were no casualties thanks to effective packing and careful handling. The grand father clock is again telling the time! So thanks to the Conroys teams.
Excellent service, great staff performance, Chase and Justin & Co, fantasitc service, Kyle in dispatch great to deal with and great follow up. Top service team.
Very easy to deal with and all staff were
very professional.
After recommending you to family members before our move happened, I am dissappointed and would not have passed on your details. We had delays on the collection of our items with no phone calls to let me know. It was only me following up that I got answers. Then following damage to some items after delivery we have had shocking customer service. When the broken items were collected I still made a note of the damages to the rental property we are in and have never heard from anyone. Very dissappointed.
we had a great experience until we found a damaged sofa when we received our goods and we were told to get the quots for repair. one can imagine when you relocate to a different country, how many things you would be going through. school, job, sorting all the registrations with Govt departments etc etc. we couldn't find a time to arrange for a repair quote and ended up accepting $550 as Claim Settlement payment. we know the cost of repair would be way more than $550. This could have managed a bit better way.
Terrible company. Our furniture wasn't treated well. The container was too small for a 4 bedroom, 2 lounge house. There was only 2 pieces of furniture that didn't have any damage/marks on it. I definitely wouldn't recommend them to anyone.
Great communication and on time
when our good finally arrived, our 3 seater italian leather lounge suite and also 1 of the 2 recliners are missing / assumed stolen?? These are the most expensive items that we have paid to be shipped from NZ. I have emailed Conroys and the Neatherlands forwarder 4 days ago and no response. Not happy.
We were told that a TV box would be provided, but wasn't and the tv was damaged.
Would have been better with a friendlier team to deal with on the phone for logistics.
And unloading crew were first day on the job, no expierence and stunk of body odour.
But overall we were happy, Conroys were cheaper, and we had a successful move.
Friendly, competent and well organised crew arrived and did a great job moving us.
Recommended.
Great job moving heavy piano. Thank you.