Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOver all experience and communication from Rachel in Auckland was fantastic, team that picked up my items in Auckland were awesome but none of the items were wrapped when put into the container for shipping and storage, items were damaged due to this and items did not arrive, I've communicated with Rachel to see if there is anyway they might still be at the Auckland depot before an insurance claim is lodged.
when the goods we're to be delivered I had a very uncomfortable experience with the Driver Eric, Eric made multiple advances towards me along side asking multiple personal questions about my relationship status. At the end of the unpack was confining my details for what I though was part of the process but instead was him asking me out "for a drink" This was highly uncalled for and unprofessional and generally not on especially at my home. I respectfully said no thank you but felt very cornered shaken by the experience.
I think the above needs to be addressed and look forward to your response
thanks
Jess
Very happy with all the service and communication. The guys who delivered the items were helpful and friendly and handled our boxes and furniture iwth care.
The initial contact with Conroys via sales team was excellent. Interactions to organize pick up & prepare for delivery were disorganized & dismal, and I had to do A LOT of unnecessary chasing. Actual delivery was good and it looks like there was no damage, this single biggest concern for us.
Generally a very good service. But labelling of cartons & boxes could be improved eg "garage" is not helpful as it could include anything from engine oil to garden tools. A box of red wine is missing, about 15 bottles. A similar numberof white wine bottles were delivered OK. Is it possible that my red wine is still lurking somewhere in your Napier storage depot?
Very good service and a very big THANK YOU to Lynn Douglas for all the communication and updating me until the boxes arrived. Also, thank you to her team who off loaded the boxes.
Nerisha
The team at Conroy were great to deal with. We had to change our moving date at the last minute and it was no problem for them. The 3 men who turned up did a great job. They were very efficient and took good care of all of our belongings. Many thanks Cameron, Issy and Romeo.
Your drivers/ movers were professional, helpful and made the move easy. Thank you
We were kept regularly updated about the status of our shipment. The full consignment was delivered a couple of days ago, so we are still in the process of unpacking. So far all items are intact and in working order.
Communication was top notch and was updated about goings on all the time.
Easy to work with, friendly and professional and kept me up to date on things.
A great service from a great team. Couldnt ask for any better during a stressful time.....