Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersDidn't Muck About
Highly Recommend
Moved heaps and by far this has been the best company I have used. Always informative about your items and very prompt. Wish I knew about them years ago when I started moving countries. Highly recommend Conroy
Communicate Better
My only feed back would be to communicate better time of arrival, and if there are changes to that to communicate them as soon as you are aware of those changes. I was told 10am the truck would arrive, I rung at 11:30am concerned, the truck arrived after 1pm. This totally changed all my plans. Having communication re this sooner would have been helpful. Apart from this the guys were AMAZING, and the move went great and I was most impressed with the team. It made my move easy and totally affordable. THANK YOU!
Excellent Ground Staff
Excellent ground staff especially Lucy who has potential further up the company I believe. Some of the packing boxes could have been labelled better which would have made unpacking easier but no big deal. The boys on the truck were tireless and great guys.
Went Well
Everything went well. Our things are still in storage so hopefully they are all intact!
Organised
A very smooth move organised at very short notice. Nice, friendly guys. Organised and hard working. Found the move easy as.....
Cheerful And Helpful
The professional, cheerful and helpful manner of all the Conroys staff we dealt with during moving from Clive to Hamilton made a stresssful time much easier.
To date, the following has been noted (still more to unpack):
The young man assisting with the upload, wrenched out the washing machine out from under the bench, breaking the inlet hose, which we had to get replaced before leaving Auckland - this cost us $209.15 to get a repairman out and a new part.
Some items were packed upside down in boxes, and these leaked through the paper.
A number of boxes / items upon unload were found to be very wet - truck leaking?
One item of furniture not blanket wrapped - gouged top
When the supplementary load was delivered, I asked it a significant pile of paper / knocked down boxes could ne take back to depot. The driver said this was not possible as he did not have any paper work - PR?????
Found the staff friendly and they didn't muck about and we were quite happy with the shift. Second time we have used Conroys.