Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Friendly and Efficient
Very Helpful
Very helpful, friendly and efficient staff.
Everyone I dealt with was awesome.
Amazing team to work with!
Overall Great Service
Team was on time and communicated well with us. Overall great service. I have used Conroy twice before.
I'm Very Impressed With The Service
The movers on moving day where fantastic and very easy to deal with and very fast. Not everything fitted in the truck but they collected it promptly a day later. Nothing was a problem, I'm very impressed with the service and would definitely recommend it to anyone I know. I haven't had my items delivered yet as they are in storage but if the service continues the way that it has and the delivery is as good as the collection I'll be 100% satisfied with the service provided. Many thanks Rachel.
The office staff, Mandeep is informative. She has been in contact with me since December 2022. Very helpful lady. The delivery staffs, especially Glen, is a friendly soul, very hardworking, considerate and humouous. I can't fault all the staffs in this company. The only area you could improve is to get a better agent in the UK for which I am totally disappointed. They should not tell me that they could disassembling my studybed and then setting it up in NZ when they wanted and accepted the businesses. It was a lie and a cheat. My bed was when they forced it apart, the packing was poor, all corners are chipped. It is a damaged bed from brand new and I still have not had the bed set up. All the pieces are in the spare bedroom doing nothing.
I stand behind my word.... I recommended your services to my lifetime partner Kevin, who in turn moved on Fri the 30th of June 2023 within CHCH with Conroy.... Onboard the Conroy truck was my household belongings from Hendon St which I sold in March of this yr.... Which arrived and was unloaded at Noodlum way on Fri the 30th of June 2023....
I was very disappointed overall. While Aflie was great to deal with - the helpers were careless, we had whole boxes dropped and broken, whilst we packed our own stuff, we have moved a number of times and never had breakages when we moved ourselves. However both times we used commerical movers we have had breakages but we had far more with Conroys with whole boxes dropped, smashed and broken.Both pick up and delivery were late, this was due to no fault of Alfie rather the dispatcher who wanted Aflie to make deliveries prior to starting our job so instead of being at our place between 8 and 9.00am his delveries couldn't be done until after 10.30 so it was closer to 11.30 before he got to our place. The drop off was scheduled for 1.00pm but is was closer to 4.00pm before they arrived. This wasn't his fault it was bad planning with the dispatcher.
The people at the packing end were great. Very friendly and efficient. They took great care and were very polite. The people at the other end came earlier than had been arranged. They did phone, but we only had 30 mins notice that were going to be 3 hours early. A large shelf had been dismantled in cambridge, but the people in christchurch seemed very annoyed when we asked if they could put it back together. Highly recommend the Auckland based crew.