Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersCheerful
Two cheerful husky fellows made moving furniture look easy and they kept on working till it was all done without taking a break. A top job thank you at what was a stressful time for us.
Communication was thorough and a quick service delivery.
Happy
We were more than happy with Ben and his team who packed up our home. Great care was taken with our mattresses and furniture and thery were a pleasure to have in our home
Faultless
Great experience! I would highly recommend. We did 2 moves with the team and both were faultless.
Recommend
Fast, friendly service with a smile, will definitely recommend using them. Was most cost effective company in my area.
Happy
We were very happy with the service, everything went smoothly from start to finish. We would use again if we moved again.
We were disappointed with the complete lack of communication regarding the delivery of our goods into Christchurch. I had to make a number of calls to get any information whatsoever. There was no front footing of this by Controys to manage our expectations. There were a number of breakages that occurred during unloading of our goods in Christchurch, as well as the fact that the most important part of our bed was sent to Wanaka and therefore we could not sleep in our own bed until that was thankfully returned to us some 6 days later. So we believe that a better experience could have been had.
I paid extra money to purchase packing and unpacking services, and also purchased insurance which actually requires the moving company to do the packing and unpacking for me. When my shipment was delivered, the movers with Conroy said they do not do unpacking or reassembly of furniture. I had to call the moving company I'd employed in Canada, who confirmed that the Conroy movers were supposed to unpack and reassemble furniture, and remove all the boxes afterwards. The move coordinator with Conroy sorted out the miscommunication with the movers, who then arranged to have 2 of them stay behind to unpack. The movers were very nice, but they did not have any tools to reassemble my bedframe and tables, so I had to find my own tools to unpack so they could do the reassembly. They were not able to reassemble my bedframe. Furthermore, they left a lot of boxes behind unpacked, and said I could just call Conroy to remove the boxes when I was ready. When I contacted Conroy to remove the boxes today, they asked me to flatten the boxes for them! I've paid the extra thousands of dollars for unpacking services, I'm quite annoyed that they should ask me to do their job for them! I already spent a good half hour moving all the boxes down to my garage so they won't even have to go up and down the stairs. Plus nobody even apologized for not communicating better to the movers to bring tools and unpack, and not doing their job properly.