Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Unprofessional from the start"
"Packing was first class"
Packing was first class. The team were helpful, friendly and during an extremely unpleasant confrontation with my neighbour, they remained calm, polite and very supportive. I can't sing their praises highly enough.
"The price was excellent"
I would recommend your services again with caveats. We had the most wonderful customer experience in Perth with Vela. The price was excellent. The service was second to none. However we dropped off the items late november and they were not delivered until mid March. The delivery service was also excellent. However I would recommend that if there are to be issues with timing of a delivery that was quoted at 6 weeks and took 15 weeks there should be more feedback. As it was we had to keep calling to see what the problem was. Disappointing given you have hired such personable people, whose contact manners are excellent.
"everything wrapped well"
Efficient admin.
Responsive to special requests, on time for deliveries, everything wrapped well.
"Guys were on time"
Guys were on time, efficient and courteous
"Overall certainly recommended"
Would have given 5 stars if the unloading team was as good as the loading team. No real complaints about the unloading team, very friendly and reasonably competent but no match for the packers and loaders in Christchurch. Overall certainly recommended.
"Took a lot of the stress out"
Took a lot of the stress out of moving. Very friendly staff.
"a real 'can do' attitude"
That driver that you sent was like an angel! He was so calm and never rushed me, just had a real 'can do' attitude. His helpers, different ones at each, end were great too. Thanks!
"pleasant and empathetic"
Conroy Removals were really great to work with. The staff are very pleasant and empathetic to what a stressful process moving can be. The removalists were very swift, polite and shared a good humour.
"already recommended"
Great service already recommended you to a friend. Thanks.
Unprofessional from the start. Poor customer service and apalling packing. Numerous items broken, clothes ripped as high heeled shoes thrown (packing would not be an accurate description) in with delicate evening wear. Fridge freezer arrived with mould++ as no teabags used. LED TV arrived broken, unsurprisingly after being wrapped in only bubble wrap!!! Packers just threw their rubbish into our garden, again no surprise as appeared high/drunk. Was relieved to find that company used to deliver/unpack in the UK were of a different class. We feel Conroys should take pointers from them on how to provide a professional service.