Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"really impressed with the service"
"guys were great"
The guys were great, but unfortunately they were short staffed, from what I understand because someone did not turn up for work.
"very happy with the service from the beginning to the end"
We are very happy with the service from the beginning to the end. Nothing is too much. The whole are very professional and courteous was a pleasure to deal with them.
"made our move a stress free zone"
The 2 guys who helped us move were absolutely brilliant. They were professional and treated our items with respect and care. They were a delight to work with and made our move a stress free zone. Thanks again.
"Nothing was a problem"
The 3 guys who came to do my move were brilliant. Worked so hard and fast, coping with an assortment of animals getting underfoot and never losing their sense of humour. Didn't damage a single thing. Nothing was a problem to them. They were very professional and pleasant to Deal with. (I wouldn't rate the Napier end of the process AT all!) Wellington tho - awesome service. Much appreciated.
"helpful and efficient"
The only real problems we had with Conroy happened before the containers got to NZ. Dijkshoorn, the firm we were using in Holland, had persuaded us to let them also ship the container load in storage in Switzerland, saying it would then all arrive at once, and we paid extra for this convenience. It didn't arrive at once, but stayed in two containers, so we paid extra for nothing - and very poor packing by the Dutch movers compared with the Swiss. While we would happily use Conroy again, we'd never touch Dijkshoorn in a milliion years - interestingly, they haven't asked for feedback. The moving crew themselves were polite, helpful and efficient - and while we have a few things damaged, nothing is because of your people.
"Everything went more smooothly than we could have imagined"
We moved one and half containers of household good from Porirua to Tauranga, had them held in storage for two and half months and then delivered them to our new address in Matua. Everything went more smooothly than we could have imagined. Great customer service. The packers and unpackers were very efficient, polite and listened to what we wanted. They did a great job. My only complaint was that the leg of an antique table was snapped- if this had been placed more carefully without others items being packed on top of the upright legs, it would not have happened. Thanks for listening to our needs and tayloring your services to suit us. Your price was more competitive than other companies and I will definitly recommend your company to others.
"All worked very well"
No suggestions about improvements. All worked very well for me.
"arrived on time"
the only thing good was you arrived on time
4 Star
Some genius thought it was a good idea to put white stickers on the face of nearly all my furniture. These do not peel well so I have white patches on all my furniture. Very poor really.
This plus a lack of communication regarding confirming the delivery lead me to mark down to 4*.
We were really impressed with the service we received. In particular the team who were doing the unloading: Glen, who was a great guy to have around on two fairly stressful days, Gracie and Junior. Thank you to Penny in the office who was professional and friendly and also to Derek who sorted us out with an offer with only one day's notice. Brackenridge staffs and manages 30 homes in the community for people with intellectual disabilities and next time one of those client homes needs to relocate we'll be getting in touch. Rosie