Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Really unimpressed"
"Shout out to the team"
Shout out to the team. A great bunch in Amanda, Scott and Tania. Hope they will be able to move me back once eq repairs are done.
"Simply awesome"
Simply awesome, thank you.
"Only part of my stuff arrived on time"
Only part of my stuff arrived on time, it was meant to be there on wed but it arrived thursday. The lost stuff only made it to me on monday so i had quiet a few days with beds i couldn't assemble as half of the parts were missing. Communication was poor i kept on having to ring people up to chase my things.
"by far the best experience"
I have moved house15 times and this was by far the best experience I have ever had with removal men. The two men who did the move were very obliging and very careful with everything they handled. Please pass on my thanks to them.
"Very friendly and obliging movers"
Very friendly and obliging movers, a pleasure to deal with. Only negative which they corrected once I said something, was that they started moving good wooden furniture without ensuring there was blankets/padding between the furniture and the moving trollys.. Also we were meant to get a large truck and got a smaller one which meant 2 trips instead of only one..
5 Stars
"start to finish there were no problems"
I moved from Brisbane to Napier and found the service to be great. From start to finish there were no problems. I emailed my queries and the response was quick. My things arrived promptly and everything was still in great condition. Thanks to everyone at Conroys for making a big move that little bit easier by providing a great service..
"The truck was late and there wasn't enough people"
The truck was late and there wasn't enough people loading the truck, hence it took 7 hours to load. By the end of the day the guys were stuffed and care slipped.
"Not a happy experience"
I was sold a shared container being told that there are ships leaving weekly from Perth to NZ and that i would have my goods within 6-7 weeks in the quote it stated 7-9 weeks but i was told that was worst case scenario. I agreed to this type of shipment based on what the rep had told me. I left NZ the day of shipment and no one had ever contacted me about if the goods had left or the anticipated departure date. I had to chase Conroy only to be told that my goods had not left after a month from up lift. Then when the goods did arrive into Port it has been over a week and still no goods in sight. Not a happy experience at all considering we are hiring furniture now at our own cost and every week we are out of pocket.
This was probably one of the more stressful and frustrating experiences of a difficult week. We chose to go with Conroys because 2 years ago they made a marvellous job moving us from Chch to Nelson and, to be fair, the Nelson guys were stars again this time! However, the communication with the national office people was poor, confused (and confusing) and it took many followup calls on our part before we could be sure what was happening, when it was happening and how much and when we would be charged! Really unimpressed, I'm afraid.