Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Overall Conroys team did very well"
"Absolutely the best"
Absolutely the best removals in Christchurch!
"you guys kept us informed"
I really enjoyed dealing with all of you guys in NZ. The service was great, all our items got here, nothing is broken. I like that I never had to wait a long time to get a reply when sending an email and you were most helpful and reassuring. It is not easy to move to another country and quite stressful to give your belonging to someone else to look after but you guys kept us informed of where they where and time to get places and you were pretty good.
thank you
5 Stars
Good Job
"Absolutely the best"
Great blokes to deal with - great job doine.
Cheers
M
"Great guys"
Great guys did a fantastic joib in sometimes trying circumstances.
Thanks a lot
M
"Nothing was too much trouble"
Excellent service with really good movers. Nothing was too much trouble. Highly recommended.
"seem to have overbooked"
Your team are really lovely people. Unfortunately you seem to have overbooked your ability to deliver in that short week . My son had a number of issues including inability to deliver on the arranged day when he ahd interviews the following day - it all got pretty messy. However the manager in Wellington was a very apologetic and helpful gentlement and cusomter recovery was great. Suggest you just check that the bookings match the ability to delvier at the end of the journey and if there is an issue, a text to alert the customer prior to, not after waiting all day for the no delivery would be most important .
"very polite"
Great guys, hard working man, very polite.
"Guys who delivered my stuff were really good"
My name is Toni, not Tyler. Second time I've needed to tell you this. May I please have an inventory list. Guys who delivered my stuff were really good thank you.
4 Stars
"The key area you guys have to improve is communication on pick up and delivery"
The key area you guys have to improve is communication on pick up and delivery. You dont call until an hour or so before pick up and that means you hang around waiting. A simple cal the day before would improve things a lot
Overall Conroys team did very well, BUT on delivery 2 items were damaged although they had initial protection this was removed and unit poorly handled to deliver, just careless and speed as the unpack team were late for something.
The original pack team were meticulous in the way "Lugs" covered and packed evrything, really great effort.