Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"A very stress free experience from my initial phone call"
5 Stars
"We would not hesitate to recommend Conroy’s to others"
Isabela was exceptional for information and communication from the initial contact for a quote to the packing and uplift.
We found Karl and all the crew involved very efficient, pleasant and obliging. No damages and the move went very well thank you. We would not hesitate to recommend Conroy’s to others.
"Absolutley outstanding service!"
Absolutley outstanding service! really friendly team that moved us, my husband and I were at work while they pack up our belongings, and when they were finished they called us at the end of our working day to say they were still at the house, and asked if we would come home to make sure they got everything, they arrived at our new house at a time they said they would be here, I have just finished unpacking and I had know breakages, they were really careful about our belongings. Would use them again and again.
Regards
Lynda Bremner
"very helpful and a pleasure to work with"
Everbody we dealt with was very helpful and a pleasure to work with. Many thanks everyone.
Merry Xmas to you all, Tim and Maggie Sargeson
"great example of excellent customer service"
Grant and Ty we're super awesome, took great care in moving our stuff. Super efficient and quick and really nice guys great example of excellent customer service. Will be using you guys again late Jan.
5 Stars
"Everything was packed well and secure"
Everything was packed well and secure. On receiving my consignment in UK there were no breakages. Very pleased with service provided.
"Excellent communication throughout"
Fantastic service. Excellent communication throughout. Great staff. Nothing broken:-) Thanks for making my move the best yet (and I have moved several times before, using international movers). Please thank all the staff for me. Jackie Soady
"Staff were very professional, friendly and helpful"
Staff were very professional, friendly and helpful. I am pleased to report that everything arrived at my destination safely and intact! An excellent experience, thank you.
"I was very disappointed with the service"
I was very disappointed with the service that I received from Conroys Tauranga. As I was notified that my owner shipper container was going to be inspected by NZ Quarantine I fully understood that my container was to be emptied to be inspected however I did not realise that I would have to see many of my possessions damaged or put back into the container in such a way that I was unable to remove it at all. I tried to make contact with the office and was told ways to try and get my furniture out but to no avail and no offer of sending anyone to take it out for me. I took this matter further to another Conroy office who sent some workers out to remove my furniture from the container after 2 weeks of being stuck in there and having to use equipment to raise the roof in the container to get it out. My hope is that the experience that I have had with the Conroys Tauranga will never happen to anyone else as moving overseas from another country is stressful enough without having troubles with my possessions being damaged and have no one taking any responsibility.
A very stress free experience from my initial phone call to make enquiries, dropping my tea chests off to the Brisbane Depot, staff were very helpful, the emails to keep me in the loop and picking my teachests up in Napier.
Not one peice of china broken, so many,many thanks for your handling and prompt service.
Regards
Mel