Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Your team were friendly and helpful"
"Dress code could be more professional"
Was rung twice to remind me our removal was at 8am so good follow up however truck came at 8.27am No phone call to say they would be late. ?? Dress code could be more professional and maybe not drinking cans of drink on job. However on my next move 3/9 I found Justin and hux to be very professional, fast and efficient.!! Job well done Thanks
"This is the third time we have used Conroy Removals"
This is the third time we have used Conroy Removals and if ever there is a fourth time we would use them again. A wonderful team of packers arrived the day before our move and sufficient to say "nothing was broken." On the removal day everyone in the team cheerfully got on with their job and nothing was too much trouble. Our new apartment is three floors up and some of the furniture had to be carried up the stairs. Again, this did not prove to be a problem. I believe that the team led by Stephen worked extremely well and went the "extra mile." Many thanks.
"Thanks for making move troubleshooter free"
Thanks for making move troubleshooter free
4 Stars
"I am very disappointed"
The 8 items we specified for our move to tauranga weren't the only ones picked up from my personal storage garage. the whole garage lot was picked up! Now more than 40 items are stuck in your wellington depot. No one contacted myself or my receptionist lara, who made the booking. They blamed the elderly lady who opened the garage door for them . HER ONLY ROLE WAS TO OPEN THE DOOR. We advised conroys that the movers should call me on my cellphone when they arrive there as pictures to guide them were available.
the guy who managed the move then had the cheek to say I should pay $800 extra to have the rest sent to tauranga. very poor communication.
I am very disappointed that they collected a huge number of unpacked, unlabelled boxes. This was not the job. I should not have to pay for this.
5 Stars
" I always recommend Conroys and will continue to do so"
Over the years I have used Conroys for personal and business moves, I always recommend Conroys and will continue to do so. From the booking system to pick up, delivery and storage, the service from Conroy Removals provides a great user experience. I am happy to endorse Conroys.
3 Stars
We were happy with the packers who came around and packed into boxes.
The guys who picked up/dropped off everything was great.
However quite a few boxes were wet and mouldy from water leaking into the container.
This has damaged a dresser and we'd like information on how to make a claim for this.
Thanks,
Ryan
"The two people who came were very nice"
The two people who came were very nice, however, they had issues with the access to the house and this slowed us up considerably. They suggested we should have got a fixed price move instead of an hourly rate as they felt the restricted access more or less doubled the time the move took.
5 stars
"Thank you very much for being such an efficient and caring company"
I am delighted to provide feedback on our removal. For the three days of packing, loading and unoacking, the three different crews were punctual, polite and a delight to have in our houses. I was impressed by their enthusiasm and willingness to go the extra mile. Nothing was too much trouble. There were no breakages ( except for one delicate orchid spike.). These men all seem to get on so well together and all seemed to enjoy their job. Their manners were excellent. All men introduced themselves and shook hands when they arrived and when they left. They are very well trained.
Thank you very much for being such an efficient and caring company.
Harold
Your team were friendly and helpful ,our property is in your storage for about 6 weeks so hope the other end of the shift will be as great
Kind regards
Paula