Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"I was comfortable with them in my home"
"Updated regularly"
Great company. Updated regularly. Had a broken glass on my photo frame but guess that's the risk I take putting glass in it. Thank yous
"service is fine"
Caroline w. at Christchurch office handled my questions and provided sensible advice-most professional.At the time of writing 27.feb I have not heard if my consignment which was picked up on 10 Feb had been delivered in New Plymouth/Egmont village-so perhaps the Kaikoura induced transport problems are to blame.Would suggest an approximate estimate of arrival could be given to customers ,where possible - or at least explain to folk the likely whereabouts of ones stuff( tracking).Have read the one star comments and can sympathise somewhat but feel that some mistakes are not unusual so an indication of delivery or likely hold ups may help customers from being too grumpy.Overall I think the service is fine and coments like this may help tweak the system.
"helped me"
I am very appreciated what your staff helped me for everything, thanks a lot.
"top rate customer service"
From the quote in Perth to the drop off in Auckland we have been totally impressed by the prodessional, friendly well oiled team at Conroys. The Communication between company and client is first rate and we had complete confidence that our possessions would, and did, arrive safely. Extremely grateful!! Fantastic Kiwi company with top rate customer service. Thankyou so much.
"Moving has been stres-free"
Lovely efficient friendly guys. Moving has been stres-free. Many thanks.
"Very helpful"
Very helpful throughout ,drivers excellent
5 Stars
"Overall we were happy"
The 4 guys who loaded the truck in Auckland were awesome - friendly and efficient and relatively quick; bit of a communication problem however, as 2 of them arrived in a van at 9:30 to wrap beds etc but the truck was delayed and didn't arrive until 1:15. Not quite such good service at the Gisborne end - only 2 guys to unload the truck, so we helped as much as possible. Once again they were friendly and polite but not as good as the Auckland crew. Slight damage to a chest of draws unit - but everything else was perfect. Overall we were happy with the service.
"Wonderful obliging"
Wonderful obliging young men who were very energetic and friendly. Nothing was too much trouble for them.
Your team would polite, friendly and I was comfortable with them in my home.