Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"I felt the move was expensive"
4 Stars
"made a stressfull day so much easier"
Daniel, Jason and Boris did a fantastic job on our moving day.They made a stressfull day so much easier, nothing was a problem, they were also very efficient and extremely careful of our home and belongings. We cannot thank these three guys enough. We would have no hesitation in recommending Conroy removals.
"All the guys were very pleasant and polite."
The guys picking up and packing in Wellington were excellent but having a toolkit on board the truck to dismantle beds might be a good idea.
The guys unloading were good but lacked a barrow trolley which would have been helpful.
All the guys were very pleasant and polite.
"Kept in contact with us the whole time"
Kept in contact with us the whole time so we always knew what was happening.
"carelessly loaded"
A piece of my furniture was damaged by the mover who carelessly loaded it onto the truck. I am now required to pay an excess on the damage caused, despite it being negligently done within 5 minutes of the mover handling my belongings. The move was undertaken by only one person, which required him to carry a queen size matress and base down three stories, as well as a heavy set of drawers - he requested my help to do this. It was not my understanding that I was to assist in the heavy lifting for the benefit of the company's wage costs. I do not ask client's at my business to assist me in the undertaking of my job description because I am understaffed, so I do not think it is satisfactory that the same is asked of me regarding heavy lifting. The communication from the administration team was swift and the movers (2 of them!) in Wellington were much more careful and respectful of my belongings. I would not recommend the company nor use it again given that my belongings were damaged and I was required to assist with the heavy uplift of the furniture.
"worked hard"
Your staff actually came to my place worked hard. Thank them. But when I signed contract the person from you company said that three people will come with a truck which has a lift on the back to move the piano. That is why the total price comes out. But at the shifting day 2 people came with a truck which had only a metal plate. So it was inefficient and took longer time.
"Very professional"
Very professional to deal with. No issues and dealt with any questions quickly.
" Good bunch of guys"
Good bunch of guys worked well efficient and careful
4 Stars
only issue we had was i had requested a 10.00am pickup, we received a call the day before to say the pickup would be 8.00am on the morning of the move the truck arrived at 7,15am which meant we were stuck in rush hour traffic.
"they went out of their way to make everything run smoothly"
The team of guys that arrived for moving day were incredible! We are so grateful for the excellent service we received. The guys were friendly, professional and quick! We really felt they went out of their way to make everything run smoothly. Thank you so much Conroys we would most definitely recommend your business.
"The experence was seemless"
The experence was seemless. There was constant contact, no hidden surprises and everyone I dealt with was polite and helpful. Thank you to all.
Lionel and his helpers were all polite and helpful.
I would continue to shop around rather than automatically use Conroys again. I felt the move was expensive, expecially as I had only 20 cu m, not the 23 that was estimated and unloading took less than 2 hours. If it is possible, I would like a refund of some of the cost, as the amount was significantly less than estimated.
The king single bed and mattress were not wrapped in plastic.
The paperwork that Lionel showed me said I didn't have insurance, when in fact I had bought it from Conroys.