Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
3 Stars
3 Stars
My goods arrived 27th march instead of 21st march. Been told 2 days in customs but not delivering goods to Glasgow until week beginning 17th April. Think that time from Southampton to Glasgow is excessive. Ive had to return to Netherlands from Glasgow as I came here to receive the goods into storage. Now I have to buy a further return flight from Amsterdam to Glasgow to teceove the goods sometime? 3rd week in April.
"All went well"
All went well
4 Stars
4 Stars
"A number of the goods were damaged"
Iasked on at least two occassions that my name be corrected on your documentation. I have been referred to as my step mother and as Helen Ward (no idea who she is).
A number of the goods were damaged when they arrived and whilst I cannot determine how two of them were broken (in transit or before they left the pick up point), but one, a round, three-legged table had a foot borken. This must have hapened in transit as the broken piece was handed to me.
3 Star Move
As per our previous move delivery of cartons for us to pack was a failure. Total mix up on collction details and contract number. Submitted quotations on the number above and as then told it should ended in a B, therefore I had not submitted the contract. Producing the confirmation email of receipt of my acceptance of your quotation resolved the problem and the goods were collected as agreed. Need to get departments to agree to same quotation numbers. The procedures for entery into the UK changed on the first April. It was agreat pity that you did not warn that this could possible happen, as it required a considerable ammount of documentation from NZ to complete.
"Not impressed this was basic packing skills"
This was our first shipment of possible 3 to the UK. Failure to deliver cartons so we could start packing was not very helpfull. The packing and collection went well and to schedule. Goods received in the UK were mainly fine other than damage to a sofas wheels that were not protected and have to be replaced. The stero cabinet door which was glass was not protected and arrived smashed to pieces. It was not wrapped properly or removed and wrapped and just had written on the outside packing GLASS! Not impressed this was basic packing skills.
Whilst I haven't received the 2nd load yet, the experience with packing wasn't as good as the 1st load.
Generally the 1st load was excellently packaged and the only breakages were photograph frame glass and a Chinese Bowl that had been broken on a previous trip.
I await to see what the next load arrived like