Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"nothing was damaged and everyone else was lovely to deal with"
The service was great except the packer didnt turn up on the day of the shift so the poor two lads doing the loading were struggling to get it done without the help of myself and some family members. He came on Good Thursday to pack most of it but never turned up on Easter Tuesday - the date of the shift. Apart from that nothing was damaged and everyone else was lovely to deal with.
"The whole process went very smoothly"
The whole process went very smoothly. Between the pick up and the shop departure it would have been nice to get an update even if it said the goods were still in the store and we are expecting the ship to depart on such a date.
The agent used in Japan was also very efficient and provided good communication. I would definitely recommend both companies to anyone moving to or from Japan.
4 Stars
"Four conflicting times for uplift"
No one came to assess our load so it was estimated to be 45cu with an undertaking of adjustment if it should prove more/less. Your driver [who was excellent] estimated much less than 45cu. No response from you, 2 weeks later.
Four conflicting times for uplift were given, ranging from 9.30am to 12.00. Truck finally arrived at 2.10pm.
In Napier we had to wait while a key was fetched to unlock the truck.Family members assisted hugely with the unload.
"offloaded efficiently and quickly"
Two great guys from Conroys plus a not so great temp worker for the packing and loading.
The next morning at the arrival end the same two guys plus a much better temp worker offloaded efficiently and quickly
"move was completed satisfactorily"
We were moving heavy pieces of furniture but the men were sent with no equipment other than some narrow straps and a dolly. They should have had proper wide straps attached to harnesses, and a flatbed trolley or "semi" - just basic kit for a removals business. Please think of your workers' backs!
I've given 2 stars not 1 because the move was completed satisfactorily. Office communications were very good.
5 Stars
"very careful"
lovely guys who helped alot and were very careful and knowledgable
Would recommend removal trucks keep basic tool kit in their truck Joanne in wellington was fantastic to deal with :)