Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Your men were gracious and most willing"
Your men were gracious and most willing. Much appreciated. There was some confusion with the office paperwork, however.
"Breakages were limited to a picture frame and a side plate"
While the staff were friendly and careful moving our possessions to and from the truck (Ben, Darcy, and the younger man in Dannevirke) the persons who packed in Tuakau, and unpacked in Dannevirke were not so careful, scratching the drier, crushing and dropping a number of boxes and items of furniture and showing little understanding of relative weights and strength stacking heavy objects and furniture on top of boxes labelled crockery and linen. Breakages were limited to a picture frame and a side plate, for which we are grateful as we are for the arrival of all our stuff.
"Conroy's need to improve their communications"
There was only a very short notice of when the "removal items" were to be delivered ... we had to cancel a lawyers appointment to be there when the delivery was made. This caused a 3 day delay in the lawyers appointment. I had phoned Conroy's Napier office and asked what day the delivery was to be made and told them that we could wait until following week for the delivery.
Conroy's need to improve their communications
The men who handled the "move" we're all excellent and took great care of our furniture.
"The shipment was delivered in good time and condition"
I was notified Immediately about the arrival of the shipment and received the customs and quarantine documents in good time to complete and send back.The Updates were emailed to me regularly regarding the customs and quarantine clearance. The shipment was delivered in good time and condition. You are the best
5 Stars
"Very professional"
Excellent move. Great service. Very professional.
"Job well done"
Job well done very happy and will definitely use your services again Thankyou
"Overall the quality of service was great"
Wellington guys were awesome!!! The two Scotts went out of their way to talk to me and keep me company as they packed up my house. They both have brilliant people skills and were great problem solvers.
The chch guys were very young and clearly less experienced with problem solving and people skills but were nice guys. Chch had a few hiccups and some things marked for long term storage were delivered by mistake. I called the depot to sort out the return of my fridge which didnt fit in my unit and the misdelivered boxes and the guy could do with a bit of customer service training to be honest.
Office staff were great and your online systems are easy to use. My project manager changed without me knowing at one point though. Would have been good if she had emailed to tell me she was going on leave.
Overall the quality of service was great and I was well supported during a big life change :) Thanks Fi and team
4 Stars
We would use Conroy Removals again.
"punctual"
We are very impressed with Conroy. From the friendly helpful office staff to the equally friendly llcompetent remival men, the punctual arrival of our houselot with no damage and of course the best price ee could find, the entire operation was excellent. Thankyou Conroy.
"constant updates"
Very good, professional service, picked up and delivered on time with constant updates.
Hi there,
We are still waiting for the piano guys to get in touch to bring the piano. Please get in touch about this as we are back to work and school next week and will be harder to schedule a time.
We also had one window broken by the removal men. Please give us the details for reimbursement and procedure.
Let us know how we get the boxes collected too now they are empty.
Gabriel