Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"abso8 credit"
"Good communication leading up to the arrival"
Good communication leading up to the arrival of my freight in NZ. Delivery team were great but let down by a lack of warning. I recieved a call as they arrived rather than in advance. Pure luck I was in at the time.
"knew how to stack a truck"
Your main man Pete was great. He certainly knew how to stack a truck and nothing was damaged. He also did not waste any time and was very efficient in the offload. Couldn't be more satisfied with this experience. Therefore I haven't selected any area for improvement.
Outstanding Service
From the moment I contacted Conroy Removals in Sydney, to the moment they left our NZ address after delivery the service has been outstanding! We had somebody arrive to provide us with a quote 2 days after we called them in Sydney - this is without providing a detailed inventory list prior to, which other companies required. We were relocating countries, we didn't really have time to do that with everything else going on, so we really appreciated how fast Conroy jumped on and helped get us organised. The gents that picked up and bubble wrapped our stuff in Sydney were great. They were efficient and put our minds at ease. Communication through the process has also been outstanding. Delivery was so easy to manage, and again, the gents delivering the items were super friendly and capable. We also took advantage of the storage offer in Tauranga Port for about 3 months and that was simple and easy.
Overall experience was 5 star. Thanks Conroy, I will definitely be recommending you to others, and if I should require these services again will be choosing you!
East to deal with
Extremely happy with service provided by the guys that dropped off the freight. Very helpful and easy to deal with. Top lads.
"Fuss free and stress free"
Great service from the people at conroys. We have used them previously and would use them again in future. Very efficient movers both packing the truck and delivering at the other end. Fuss free and stress free. Thanks so much guys!
"appeared to be a bit tired"
Always had a good bunch moving us however these guys appeared to be a bit tired and were heard hearing them complain bit about moving certain items when asked. Got the impression it was all a bit inconvenient. Not sure if they were joking or not. Also, we expected people to turn up to Oakford Close @ 8.30am the day before the move as arranged by the Ch Ch ops people, they got there 45 mins later. Not on as we had work to go to.
"friendly, polite, efficient and careful"
On both pick up and delivery, the guys were friendly, polite, efficient and careful - which we appreciated. All in all the experience with Conroys was excellent. Thank you.
Had to keep checking of the status of my shipment
Everything arrived at the other end as well packed as when they came to move me. Good updates on pre-customs and quarantine clearance and another update on the name of my transport ship and when it was due to sail. However after that there were no updates on the status of my shipment during transit and no update was sent when my shipment arrived. I was only updated when I made contact several days after it arrived. And I had to continue checking on when my goods would actually be delivered. Upon delivery, not a great deal of help putting the furniture that they had disassembled back together. Apparently the delivery trucks don't carry a full set of tools for this, although pick up trucks seem to. But everything received fine.
Quick and easy
Great company to use, we are really impressed with there customer service and how quick and easy our move went.
Jackson and Scott are abso8 credit to your company !they went over and beyond their duty 110% thank you Conroy