Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"All went very smoothly"
"Competitive quote"
Competitive quote. Easy and efficient to deal with. Kept me well informed throughout. Highly recommended.
"Fantastic Fantastic Fantastic"
Fantastic Fantastic Fantastic .....service brillant, the care you took to insure our art works arrived safe and sound for our exhibition was amazing .
Thank you so much
Kindest Regards
Judy
"have always received good timely and efficient service"
we have used conroys now on four occasions and overall have found your service to be very good. this move was probably the least satisfactory as it incurred the most breakages that we ever had, including a number of pieces of pottery, a desk unit, glassware, and other items. this was dissappointing. however despite that we have always received good timely and efficient service and would continue to recommend your company to others
" smooth sailing all the way from Hawaii to Auckland"
Great service, no problems, smooth sailing all the way from Hawaii to Auckland, into storage at Conroys in AKL for about 6 months than delivered to Opua in the Northland. Must add the delivery guys Ian and Raymond were exceptional, couldn't fault there dedication to customer service. Now waiting for second container from Australia which is presently on the water, to arrive in about 3 weeks, will update this review after that delivery.
"engaged us at each step"
Thank you to all the Conroys staff involved in our booking, pack up, storage then delivery 6 months later. It is potentially intrusive experience to have people go through all your belongings but all of the staff who we came in contact with. They were friendly, more than competent and engaged us at each step.
5 Stars
"you have made a daunting task really easy"
Ok, so where to start... The packing team: Amanda had the boys sorted and on a roll. They were awesome even unpacking some cups so we could all have a brew! Upon collection on the Wednesday, that team was also fantastic, moving boxes for me, so I could start the task of cleaning. Unfortunately not all our stuff would fit on this truck, so when the 2nd truck arrive the next day, I received plenty of notice so I could be there to open up. All the way throughout the shift and storage the communication was fantastic. On the day before drop off, I received a call and advised of a delivery time for the following day, the truck was a little later than expected, but shit I didn't mind, we had 4 Conroy trucks up our street. Our new neighbours didn't know what to expect. Robyn, Kerry, Jason just to name a few were awesome. I just stood at the door and directed the traffic into which room our stuff needed to go into, now that is fantastic customer service in itself. There was was young man, and he said he had been with your company for only a week (Nelson branch), for such a young person he has fantastic customer skills, may you keep employing types like him. They were all very courteous including the poor fela I gave some shit to about the pink goatee. Upon them leaving, and I say the time that was spent here was record speed, 2.5 hrs including a smoko was mind blowing, then a quick call to Rod, and the cardboard and paper Etc were collected. So to Rod and ALL the Conroy team, you have made a daunting task really easy, if we are to move again, we would not hesertate to call and just go with you guys. Your staff have been fantastic. Thanks again Michelle and Kevan
"Everything was done as expected"
Everything was done as expected no problems at all would definitely recommend
"No damage occurred"
Conroy staff were polite and helpful at both the pickup and delivery. 5 days from start to finish. No damage occurred. The sales and operation staff we dealt with in making the booking were also helpful and friendly. I couldn't fault Conroys. Ron
"smiles on there faces"
In trying conditions the lads got the work done with smiles on there faces.
"Really felt confident"
So glad and relieved we chose conroys with our move to NZ from Australia! Not only did you guys have the best price (compared all other companies), the service was outstanding! Velar in Perth really went above and beyond and calmed a lot of our nerves during such a stressful time and Elizabeth on this end was also great to deal with. Excellent removal guys too, they were friendly and efficient! Really felt confident having chosen conroys and would highly recommend you guys and use you again! Thank you so much! Thank you!
All went very smoothly.