Customer Reviews

Was done on day and time quoted, very professional at both ends all mattresses and couches wrapped, storage unit was smaller than expected but they made it all fit. All in all a good experience for a fair price. 

The movers were bang on time, they were cheerful, nice and did a great job. You moved my stuff in the way you had said, you kept me updated and overall it was very professionally done.

Overall it was a reasonably good experience...... the objective was met!  The movers were friendly enough but it took quite a while for them to get the truck loaded. On arrival at our new location things went smoothly until the very end....... one guy was not careful enough with our tall glass display cabinet! it was already off the truck and had obviously not been wrapped in a blanket.  He attempted the move into the house on his own, and while trying to get it on a trolley one glass door flung open and smashed causing some damage to the woodwork as well!  In our opinion, this was unprofessional to attempt to move an unprotected tall glass cabinet single-handedly!  Two people should have moved this into the house and it should have stayed blanket-wrapped until in its position. Such a shame after a long day when tiredness kicks in!  Since we did not have full transit insurance (too expensive) we would appreciate a contribution towards the repairs that recognises Conroy's responsibility for this error in judgement! This obviously impacts on our feedback, recommendations and the way we talk about our experience with other people. 

Another area for comment is regarding communiction - I called a week before the move as we hadn't had any follow up after a month.  It was confirmed the date of the move was as discussed and we would receive email or text message to confirm the arrival time.  We received two texts - one for 9am and another for 11am!  The truck arrived at 7.15am ready to load up!!