Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"careful and efficient"
5 Stars
"Communication issues"
Communication issues on different occasions
5 Stars
The only thing I would say is that it would be helpful if the guys coming in to pack up actually had a list of what they were supposed to be packing. As I was from out of town and the landlord had gone through with the Conroy Person who was quoting then it was a bit embarrasing being asked what was being taken. It was rental that we were letting go. Apart from that the CUZ dude that was packing was so easy to work with.
Cheers
Sharon
"no damage to house or furniture"
Brilliant service.quick and no damage to house or furniture.thankyou so much
"Thank you"
Very happy with the service. Thank you.
"Fantastic service from start to finish"
Fantastic service from start to finish, I cannot help but recommend conroys , they were highly professional, and the moving men Greg and Maungu were just awesome, the tricky driveway and small turnaround area didnt faze them one bit, hats off to you all!! Many thanks, Doug and Jill
"patient with an elderly lady"
The men who packed and moved mum's things were couteous,efficient and patient with an elderly lady. They made it so easy. Thank you
"made the move unstressful and easy"
We were very impressed with the service we were given. Your staff made the move unstressful and easy. They were polite and very well mannered whi ch was much appreciated.
However, we have contacted Conroys to have the packaging picked up as was suggested by the carriers and we have had no reply! We look forward to having this dealt with very soon.
We woud recommend your firm to other people shifting.
Thank you.
Regards
Ray and Janne
this is a let-down after such a profession and easy move
"Thank you"
Thank you. Jay and team were great.
"happy with move overall but packing wasn't very good"
happy with move overall but packing wasn't very good, you protected things that didn't need it and left expensive tables and stainless steel fridges with no wrapping, also couldn't find bolts to put bed back together, should have been attached to bed frame.
"disappointed with the wrapping and packaging"
Whilst I did all the packing of cartons, I was disappointed with the wrapping and packaging of several items that was shipped. I have used Van Lines in the past and all furniture items were wrapped in bubble wrap and protected. I mentioned this to the driver who picked up the load and he noted on the shipping manifest that the leather lounge suite and the two pictures in particular were to be bubble wrapped in Napier. This was not done and the leather lounge suite has a significant rip in the back panel. The reason initially chose Conroy was to offer reciprocal business as Conroy had used Antonio Mews motel on several occasions in the past.
1) The Conroy people were excellent; both careful and efficient. The local staff at New Plymouth were not so good. I'd suggest not using local non-conroy people if you can
2) The email you send asking for customer review - check this out in a text-email like eudora - the link does not show up. I had to look at the html source to find this link (and I can do that as I am a computer guy).