Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"verything well packaged"
5 Stars
"very patient"
very patient and professional
"super easy"
Great move. Everything was super easy. Thanks so much!
"The shift took too long"
The above questions are unanswered because I would share our experiences with anyone I was recommending the services to. It would be up to them if they choose to use your services. The side of my near new Fridge Freezer (which appears to have been dropped) is marked and paint off. The workers did not advise me. The operations manager went to the wrong house so workers and customers expectations were different. The shift took too long as they had to wait an hour for the second stage of the move and double handling took place. The Op's Manager told my husband he would ring me to discuss, I never heard from him. The next day the adjusted account came through without any conversations. Workers need to keep their energy up (be encouraged through the day to eat and drink). I am sure this is why this shift took the time it took.
"Great experience"
Great experience - Many thanks
"outstandingly customer focused"
At every stage throughout having my daughter's household effects transferred from storage in Warkworth to Tokoroa, Conroy's staff in office, warehouse and delivery were outstandingly customer focused - nothing needs improvement. *****
"didn't have time to unpack"
Disappointed as we paid for a delivery and unpack service. Our goods were delivered and not unpacked. I was told they didn't have time to unpack. It's now been 6 days and still waiting for the plastic and boxes and paper to be collected.
"easy to talk to"
Hi Graeme and his team were such great guys, easy to talk to and they did an amazing job. Really appreciate what they did for us.
"staff bickered"
I found some of the staff bickered all day and a stand in employee for the packing appeared quite dodgy. Our couch was ripped, a duchess scratched along the top and a ottoman torn. The man who quoted was very professional though and I would definitly recommend him.
Great service and delivery! Everything well packaged and in one piece, so very happy. Thanks :)