Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"fantastic delivery team"
"There were a few dents and bumps"
When unpacking boxes after your movers had dropped them off a lot of the items inside the boxes were covered in dust. Covered to the extent that all kitchen items had to be cleaned.
Dust was so bad that it was inside the chest freezer which had been bubbled wrapped by your movers overseas.
There were a few dents and bumps but after all the moves that my items went thru that is to be expected.
As part of the move I also moved from car. As it needed to go thru compliance I used a company that was recommended by your company. The issue that I have with my car is EAS went to pick up my car and was given an entirely different vehicle to take. Why was the incorrect vehicle released from your yard??? I guess I was lucky that it was not my car that was incorrectly released !!!
"Everything ran smoothly start to finish"
Thanks for a fabulous moving experience Conroys. Everything ran smoothly start to finish. Your team of Mils, Josh and Brandon were lovely to deal with, super efficient, helpful, organised and careful. We will definitely use your services again. Thanks again, Bronwyn and John.
"A very seamless unstressful experience"
The Napier team was outstanding in their care and handling . A very seamless unstressful experience
"safe and sound"
Arrived safe and sound!
"Underestimation of the workload"
Underestimation of the workload. Need more worker(s) to have better performance on the offloading and furniture assembling. Overload for the two staffs to handle the whole lot. Several scratches on the wall at the stairs.
5 Stars
5 Stars
"Slight issue"
Slight issue with missing screws to the bed. Were not taped to the bed and were not in the box that was told were in. Eventually found the following day in another box altogether. Discovered more pieces not installed than previoulsly thought resulting in the bed having to be dismantled and reassembled.
100%
we thought your service was 100%.Great staff ,great service-could not fault. we would reccomend you to anyone Many thanks.
Good and Prompt Service
overall we found conroys very good. assesment was good & the guy was friendly. response to our emails was very good.. i requested some box's & they were delivered to us the following day. there were a couple of things i think need improvement; the removals guys gave me a rough time (between 1 & 4pm) for the removal but said they would confirm on the day, they didnt. Just a text message to say when they will arrive would have been golden, i was very stressed that day with the move, a simple text would have really helped. Second thing was that 2 of our boxs the corners were soaked in diesel for some reason?! They were delived into a house with new carpets & it stunk the house out, pretty angry about that. Like i say overall it was good and service was prompt so i would have happy to reccomend
Staff Were Helpful
The staff at Conroy were very helpful and treated us and our property with respect and care.
fantastic delivery team - took a lot of stress off my delivery, both with pickup and drop off