Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"efficient and on time"
"wasn't the best move"
We had a number of things go wrong with our move but I expect that is probably standard for all moving companies when moving. The major things were: some things weren't packed that well and had damage and this included antique items, the packers didn't make any note of the things that were not to be taken for removal (that I pointed out as i was at the house the whole day with the packers) and so these things ended up being packed when they shouldn't have been, some rubbish was left in the house by the movers which i then had to pay for someone to go and collect, one of the movers emptied the contents of our vacuum cleaner into our recycling bin which then had to picked out so the recycling company would collect the recycling, despite giving instructions to the packers not to remove the garage door remote on the kitchen bench it was packed or removed also and now has gone missing so we have had to pay for another one. These issues have delayed the return of our bond on the property. We are also missing some items. On the delivery end the main issue was the delay in delivery by almost 3 hours and the lack of communication between the ops staff and head office. The delivery people in Tauranga were however very professional and a lovely bunch of boys. They even agreed that the Wellington crew had not done the best job. It wasn't the best move and I think for the money we paid, in general we are disapointed.
4 Stars
4 Stars
Everything was perfect until you forgot to deliver my items...once I made a big fuss you brought them out. Therefore that was your downfall. Everything else was amazing
4 Stars
Great Staff
Great effient and friendly staff.
One dinged table, but considering the size of the move - still very good.
"highly recommend"
Conroy moved some of our houshold goods to Austin, Texas, USA, a couple of years ago, competently and efficiently, no surprises, no complaints. Hence recently we engaged the company to move my work-related goods to Saint Petersburg, Russian Federation, again, no suprises, no complaints. (Not related to Conroy, there is a significant import duty in Russia on used personal goods; check with the local agent.). I have always found Conroy to quickly respond to emails and provide good, accurate advice. I highly recommend this company.
"delivered and unpacked safely"
The movers are very efficient and very polite. All my goods are delivered and unpacked safely. Well done!
"nothing was a problem"
Once again the service from Conroys was excellent Cam n Jo nothing was a problem good job
5 Stars
"Arrived at time advised"
Arrived at time advised. Fast and efficient loading and unloading. Friendly team
"worked extremely hard"
The guys worked extremely hard removing the furniture etc in our Auckland weather with it being so wet and they didnt complain at all. Thank you
Service on the day was efficient and on time. Very impressed with the boys (Scott and his friend) on how they provided friendly service. Keep it up and will definitely use Conroy again.