Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersBroken & Missing
Won't Use Again
i have always been a customer with conroy.at first the pick up was 4 hours late i had to keep ringing to ask when theyll com to pick up things.secondly most of my furnitures are damaged and unfortunately i cant do any thing about it because i didnt pay the insurance.my one big bag of new clothes are lost and am still waiting for an anwer.when the guys came to drop our furnitures the guy dropped my drawer and broke the corner because he was trying to bring heaps of things at the same time. i used this company always when i moved and this is the first time i experienced such a bad service.at the end i would just say that ill never use this company again.
On Time
Great service, the removal team was on time, were polite and worked hard. Thanks Simon, Joe and Mika for a great job.
Happy With The Service
Appart from for the delays, we are happy with the service received. Thanks to the delivery team!
Used Several Times
Used you now several times. Speaks for itself
"nothing is too much trouble"
Always happy with the service we get from Conroy NZ. Friendly, helpful movers, who make the move less stressful with their positive attitude and nothing is too much trouble.
4 Stars
"went as planned"
Thank you for an efficient move, all went as planned
4 Stars
5 Stars
You have had most of my gear in storage for over 2 years when ever I have any contact with your people they are excellent from reception, sales, branch manager and removal lads. great stuff I always recommend your company. My girlfriend recommended you after a fabulous experience 3 years ago.
regards Rowena
4 Stars
move went well however delivery and pick up times not adhered to. told 8.00am for both but on pick up day I had to ring and was told 10.30 am and again on delivery the driver rung to say around 11.00 am then again to say between 1.00 to 2.00 pm. Both teams were great, friendly and helpful and hard working. The items we packed were all undamaged however the large wall cabinet had the back bottom sides smashed and I have had to glue these up and patch with plastic wood (looks ok but not perfect as it was) The bbq had 2 wheels smashed(wiil have to buy new ones) and the other 2 bent up undernieth(have had to panel beat these) and the work bench had all 4 corner support legs smashed in(I have had to panelbeat and weld these ok but not perfect) and 5 large porcelain pots have been broken.
5 Stars
Perhaps to check delivery access prior to delivery taking place, as the angle entrance was tricky & truck ended up parking out on n busy road.
One item was smashed due to poor packaging (a mirror was wrapped in a blanket). Other items have not been delivered (eg: kitchen table - although the chairs were delivered). Enquiries of the Tauranga office resulted in my being tolk they would "...have to investigate". This was a couple of weeks ago. I'm still waiting on a response and the delivery of missing items.