Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"such a disappointment"
5 Stars
Needed a Time Frame
The intial booking pocess was great, however, we were told that we would be advised the day prior to pick-up that we would be told what time the truck would arrive. Essential info in our case as 1 hour travel time was required for us to be there. I could not reach anyone until 6am morning of, which was very frustrating. Also, truck was then 2 hours later than the time given. The men doing the job were friendly, quick and professional. Would use service again, but wouldn't rely on Conroy to contact me with truck time, or rely on truck to turn up at stated time.
Damaged Goods
Damaged goods including solid wood draws and a fragile this way up box being layed on its side under heavy boxes and other stuff. My stuff was also poorly restacked in the new storage facility
Prompt With Minimal Fuss
Mike and Grayson were efficient and friendly and very easy to have in the house when we were packing up.
The whole team performed our move promptly and with minimal fuss - highly recommend them.
Small Damages
Your service was great but I had some issues with packing as I had some damage. Please when wrapping crystal bowls, wrap them seperately, mine were wrapped altogether and only 1 survived the rest badly chipped and unusuable. My fridge was scrapped at the bottom and I now have a permanent black mark. A vintage dolls pram strap was broken, Knobs from chest of drawers disappeared, wheels on wooden container broken, and the back of a bookcase split. These are all small things but I feel should not have happened..
Brilliant Boys
Boys doing the work were brilliant.
Faultless
Absolutely excellent! From the initial on site quote, to the Packers and then the movers the service was faultless!
"wonderful helpful experience"
have already filled in feedback for this move it was not the wonderful helpful experience that you promote
1 Star
Pretty good service, the move was great and only one glass was broken, no complaints there. When they turned up they didn't seem/ act very professional (to be honest looked half asleep.....), didn't introduce themselves etc. Also a couple of days later I remembered a box and a clothes rack that wasn't moved. How can they leave stuff in the van at the end? and more importanty, (as we know we were the only house move of theirs that day) why didn't they call us up and return it? and why didn't anyone at Conroy call us the next day? We were very disappointed by this and if we'd never remembered we would be none the wiser and we still wonder if anything else is missing.... I could have used Cool moves for a fraction of the cost.
Great Price
Great service at a great price.... you can't ask for more than that!
We have used your services before and been more than happy. This time has been such a disappointment. We are missing items; 3 desks have been trashed to the point of unusability; some artwork pieces have been cracked; items that were already packed have been unpacked and packed badly in other boxes while the boxes we had had been used again so that we are struggling to find small items; an artwork containing an amethyst had been deliberately deconstructed and requires hours of work to repair; a painting easel had been shattered and the parts taped back; we are missing our electric lawnmower, a weed eater, and our garden tools; someone cleverly wrapped up a pile of your wrapping paper and filled a packing box with it; we are missing parts for our waterbed which may consequently mean being a new bed; we still have no manifest to see what was packed and are still waiting for a call back. On top of this, the accounts person tried to charge us a further delivery charge which makes us wonder if I have been double charged on my previous moves.