Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersArrived on Time
5 Stars
Everything Arrived Safe and Intact
Excellent service from the packers with everything arriving safely and intact. Communication from despatch was good with regular updates on the whereabouts of the removal van. Delivery staff did an excellent job given the trying conditions on arrival that being pouring with rain and on a day when the tail end of Cyclone Gita hit Christchurch. I was very pleased that it had been agreed at Quotation to plastic wrap all my light coloured furniture at no extra cost. It would have been a disaster at offloading given the weather on the day.
Careful Packing
Excellent relocation for my mothers home contents. Careful packing. No damage at either end. Positive and hardworking staff at every step of the process. Thanks.
One Star
You damage my fridge during the move and the insurance that I took out to cover for things like this is declined.
"everything arrived perfectly"
The truck driver who delivered our goods was absolutely brilliant aswell as the two blokes who packed our goods, everything arrived perfectly Thank you very much. We would definitely used conroy removals again.
"Great Service, from start to finish"
Great Service, from start to finish. I wish I had have known you guys were around for our full house move that we did prior to this small move. We were sorely disappointed and let down by them.
Thank you
2 Stars
5 Stars
"slow and sloppy"
Conroys were booked for 9am.
9.40am 2 guys from Conroys arrived at gate eating morning tea. Truck was around the corner somewhere, the truck was eventually bought around and and work began.
The hireage agreement was for 3 hrs @$140 per hr (which is their minimum hire), 2 men and a truck, plus $70 booking fee. Total $490.00.
When your'e hiring for a short period I would expect Conroys men to work smart and at a reasonable pace, that directive coming from management and training.
The attitude was relaxed ,slow and sloppy. The care taken with my furniture was careless, a brand new bed was left with Black handprints over it, (I have photo's)this was in a plastic bag.
Some newly covered dining chairs had rub marks on them from the strapping? ? the feet on the chairs 5 were missing out of 30.
We have found on the floor where they removed a cabinet a black broken plastic peice that we presume has come from the cabinet. Won't be able to confirm thisuntil we remove it from the storage where it went.
Boxes weren't handled with care even though I told them most had fragile items , I went out to the truck to see a couple of boxes sliding towards the truck floor, also as they were stacked in the store room some were stacked on their side and not upright with others on top of them.
Because of the minimum storage I told them I needed them to pack the goods to get maximum in. In the end I had to direct that as they didn't seem to have a clue.
5 Stars
Slow Move
We were disappointed with how slow the move was. One guy was great and did most of the work while his co worker sat on a chair and had “numerous breaks” when he did help out he will carry as little as 1 ironing board and lumber along. We got the impression he clearly didn’t want to be at work that day.
You arrived on time your staff were excellent and we had no problems