Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAwesome Service - Yet Again
No Damages
No damages.very good packing and unpacking..friendly response .Highly recommended..
Several large items left behind
Several large items left behind. Rug, metal filing cabinet and ebike which we had to deal with. We noticed damage to washing machine (dented) as being moved. We hope condition / drop off after storage is better handled.
Overall Good Job
Overall we were very happy with the service provided by Conroy. However we did think that communication could be improved a bit. For instance we received no receipt or email confirmation to indicate that payment had been received. Although we did receive a call to confirm what time the packing team would arrive, we did not receive any info regarding what time the moving team would arrive the following day, nor did we hear from anyone when they had finished. Apart from that, everything was excellent. The packing and moving teams all did an excellent job of keeping our stuff safe. Much appreciated.
5 Stars
5 Stars
Packing Wasn't Quite Up To Standard
I Would have liked to have given your company 5 stars. The service at the Auckland end especially Henry, Moses and the rest of the team who delivered at Puhoi deserve 5 Stars.... they were polite and friendly... very effiecient and respectful of our belongings. But unfortunately we were disappointed with the packing at the Perth end....it was very random...there is somebody on your team who needs a bit more training...most of the boxes were picked well and travelled intacked..but there were a few boxes where items had just been thrown in without any care. I have photos of one in particular which contained a retro standard lamp and shade (shade was destroyed as no packing applied) and all other items in the same box were just thrown in...I was quite upset also about our beautiful antique dresser which was poorly packed and the legs were destroyed.... I did expect a few breakages and would have accepted the loss if the boxes all had been carefully packed....at the end of the day if we had had insurance we could’ve replaced some items but there were items that cannot be replaced. ...and if packing had been up to standard we would not be having this conversation. Anyway thanks to the boys at the Puhoi end they were terrific.
Couple of Things to Remember
We didn't know we should have emptied water tray from fridge,, Didn't know fridge had one. & wasn't told we where ment to take tapes of washing machine sorry I think we made the boys a bit cross . We hadn't moved before.
Wonderful Packers
We found the packers and movers wonderful to deal with. The garage was burgled in the middle of the shift and they repacked and retapped the boxes without any fuss. And worked around the finger print guy. They were polite and kind and funny. Just perfect. We are hugely grateful.
Took Away the Hassle
Conroys take away the hassles when you use their full packing service. Best of all they come back when you are ready to collect all boxes and wrapping papers. A job well done. More than satisfied.
All Went Well
All went well from my perspective, especially as it was in Wellington and I am based in Auckland.
Hard Workers
The guys were very friendly and efficient in their work. Did everything we asked of them and were very hard working. A pleasure to have them working with us.
awesome service yet again. me and my parents have always used you to move houses. thanks for your help.