Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,079 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

5 Stars

Review for Moving Around NZ submitted on 9/07/2018
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Highly Recommend

Review for Moving to NZ submitted on 9/07/2018
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Feedback:

I really, really appreciated how much you stayed in communication, letting me know what was happening at every stage and what was going to happen next, it was exceptional. . There were no hold-ups with Customs and everything arrived on time and in perfect condition, I am really grateful and can't recommend you highly enough

5 Stars

Review for Moving to NZ submitted on 9/07/2018
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Outstanding

Review for Moving to NZ submitted on 9/07/2018
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Service and communication was outstanding. Delivery guys were friendly and efficient. Goods arrived as packed without incident.

Well Coordinated Team

Review for Moving Overseas submitted on 8/07/2018
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We were very happy with Conroys services and also the coordination between the various departments were very good . We will certainly use Conroys again in future 

4 Stars

Review for Moving to NZ submitted on 8/07/2018
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Disappointed that we had a couple of breakages but the good thing in NZ was that the packaging removed from our furniture on the day our shipment was delivered was taken away and empty cartons from us unpacking our ornaments, etc, were uplifted the following week. Definitely a win.

Disappointed

Review for Moving to NZ submitted on 6/07/2018
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Feedback:

Was disappointed with the service particularly the unpacking and broken items. One of our large glass lanterns wasn't even packed properly just placed in a box with no bubble wrap to protect it, hence it was broken. Same with a chest of drawers the leg was broken off and we have a few other items broken too. At the other end even though we had requested and paid for the unpacking service, when we arrived we found that the majority of boxes and items were still packed up, and this took us a long time to unpack not to mention storing all the packing materials. Conroys did come and collect the packing materials a few days later

Response from Conroy Removals:
Dear Rebeka, Thank you for your feedback. It is very disappointing to hear about your experience. Please accept our sincere apologies for any damage that occurred and shortfalls in our service. Your file has been passed on to management for review. Kind regards - Conroy Removals

Awesome Job

Review for Moving Around NZ submitted on 6/07/2018
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Awesome job by Murray, he got the truck stuck through no fault of his and handled the situation with humour although it put us a hour behind. Hard working great guy 

5 Stars

Review for Moving to NZ submitted on 6/07/2018
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Response from Conroy Removals:
Dear Paige, Thank you very much for your feedback. It is great to hear about the areas where we can improve our service. We look forward to moving you again. Kind regards - Conroy Removals

Room for Improvement

Review for Moving to NZ submitted on 5/07/2018
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Would suggest there is room for improvement here. The delivery was 2 hours late due to an incident on the motorway but we would have appreciated a call just to let us know. The delivery men complained our goods were too heavy & that they would be taking it up with the Australian side of the operation. 

4 Stars

Review for Moving Around NZ submitted on 5/07/2018
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Perfect

Review for Moving Locally submitted on 5/07/2018
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perfect in every way

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