Customer Reviews

All went well very efficient 

It seems that once the invoice was paid at the beginning of our companies engagement of service the service level dropped. Essential parts of our equipment were left in Auckland which were required in Christchurch. Without these parts the item which was transported to Christchurch could not be used as intended. If we had of known that these essential items would be left in Auckland we would not have hired Conroy's. Communication from Conroy'sChas unfortunately been poor to being close to non-existent.

We would likely use Conroy's again but we would be cautious in doing so. 

We booked in this removal on December the 7th and we paid for the service on the same day.

We have4 been told that tipical time would have been roughly a week ( as previous other times we worked with you ).

This is a commercial freezer to be moved from Wellington to Nelson as has been sold to a client.

On the 21st after varios mails and telephone calls we have been informed that we will not receive the item before the new year start.

This lead to the loss of sale.

So 1 is for the service and 0 is for the communication.

Best regards

Y.Aristarco

The overall service was good. No breakage of any the items Conroy staff packed in boxes and they did a quick job packing the truck at the Palmy address. One concern was that when the containers were unloaded at the Flaxmere address, the staff person in charge of the first container said the large sofa couldn't be moved into the house as it was too large for the doorway. As the furniture was the last to be unloaded from the containter and end of the day, I did not have the time to measure the door frame to ensure it would fit. Later I measured the door and the sofa would have fit with legs removed (a 5 minute job). I called Conroy Napier and it took 3 days to get two Conroy staff over to move the sofa into the house.