Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
Impressive
Very Good Service
Overall, a very good service. Areas for consideration would be not taking staff off my packing to go to another job. I appreciate that issues arise, but this should not be apparent to your customer. Secondly, I expect your staff have all had Manual Handling training, but it might help if they had access to lifting equipment/hoists and belts. Your packing crew were excellent and I never heard them complain once, especially having to manually lift all my boxes and furniture into a container which was left on the trailer!
Incredible
Moving with Conroys was incredibly smooth. From initial site survey to quotation, to booking, to packing, to uplift and then finally the moving day. The branch at Christchurch couldn't have been more helpful as I was facilitating this move on behalf on my parents who live in Christchurch and I live in the UK. Whilst I was in Christchurch Rodney came to my parents property and talked through the process. I felt at ease with the process and was reassured that my parents would be looked after.......and they were! I accepted the quote through Penny in the office/logistics department and Penny corresponded with me after I returned to England and nothing was ever a problem. When it came to the packing day, bang on 8am the team turned up and worked hard all day. Uplift day was a breeze and by 12 noon as agreed everything was in the truck and off to be stored till the following week before being delivered again on time to Mum and Dads new Retirement Village. Everything was put in place for Mum and Dad with very little to do except unpack boxes at their leisure. If you are even thinking about moving or moving elderley parents then this is a no brainer, smooth, stress free and incredibly reasonable....worth every penny in my eyes. Thank you Christhchurch branch from the UK......5 stars from me!, 5 stars from Mum and Dad and Robson (Dog)! Please ensure this feedback is feed back to all the team involved in this move!
4 Stars
Professional and Helpful
Your team both in the Auckland and Wellington office we very professional, efficient, helpful and polite, the move went very smoothly and exactly as they said it would. The furniture was well taken care of and even the removal truck driver was onto it and in my line of work a deal with a lot of truck drivers, thank you very much.
Tanya
Fantastic Service
Was fantastic service, lessening the stress of moving our daughter down to the Sth Island much easier. Thanks heaps :)
5 Stars
5 Stars
Total Professionalism
Total Professionalism all the way through we were very impresed with all standards of serveive , this time we could not fault any level of experience from yourcompany and all of the personal involved we would certainly use again and refer to any potential clients and provide a 10/10 rating
4 Stars
Good Work
Stunningly good work all round. No damage at all, and a lot faster at loading/unloading than we predicted.
The two men were very efficient and we were particularly impressed with how they treated our elderly parents.